Kaiser-Battistone

Dan Zemke _{on Google}

Jun 9th, 2018

Not trust worthy
They over-charged me for unneeded services which I didn't agreed to. When I tried to dispute the additional charges, they (a guy with a blond pony tail) threatened me with involving the Ridgefield health code inspector. I capitulated just to get rid of the problem. I regret doing so and would not recommend Kaiser-Battistone to anyone.
I've switched to Ridgefield Septic Service and am very pleased with their service.

Rob Piro _{on Google}

Sep 6th, 2017

Kaiser-Battistone is a great company. If you need any type of plumbing or septic service this is your company. I've known Bill for a couple years now and you won't find a more honest and stand up guy then Bill.

Sripriya Murthy _{on Google}

Nov 2nd, 2016

I just called Kaiser-Battistone to fix my shower handle and they fixed it on same day but they did a bad job. After fixing we were not getting good hot water, but in other bathrooms its fine. It took a while for us to identify that and when we called back them to address the issue, instead of addressing they started asking extra fee for service; this is not acceptable, this very bad customer service.
I haven't wrote any review earlier on anyone but this wrong attitude forced me to do this.

David Wicker _{on Google}

Aug 6th, 2014

The staff were very easy to deal with and they performed the septic repair on time and for the price they quoted. Would definitely use them again.

Ian Graham _{on Google}

Apr 17th, 2015

I just called Kaiser-Battistone to schedule a septic cleaning. I told the guy I had just received a post-card from them alerting me to that it was time to do the cleaning (which pretty much tells you they had done the last cleaning - which was for the previous owners of the house). Without asking any questions or saying anything else, the guy on the other end said, in a very curt tone of voice, and this is pretty much verbatim:
"I can see from your phone number that you are calling from out of town. We don't service your area. We don't need your business. Don't call back again." He then hung up immediately, without a chance for me to say anything.
Here's the thing. It is 1:30 in the afternoon on a workday, and I'm in the office in NYC, but I live in CT, less than 5 miles from their office. Not only was the way that he did this extremely rude, but pretty much senseless, as he just lost some easy business.