Dominick Fuel Inc is located at 116 S Main St in Norwalk, Connecticut 06854. Dominick Fuel Inc can be contacted via phone at (203) 866-5836 for pricing, hours and directions.
The representative who assisted us in our contract renewal was very helpful and pleasant. Made the process easy and we thank her!
Business Response on GoogleApr 1st, 2024
Thank you for your kind words Karen. We take pride in providing our customers with the best service possible and appreciate you sharing your experience with us. Please let us know if there is anything more we can do. Thank you for being a valued Dominick Fuel customer.
Jack Messert on Google
Answer
Chris was great. She was courteous and helpful. She showed great patience while taking the time to answer my questions. The first time I called to state I inadvertently double paid, I was told to call my credit card company. Service: Technical support
Business Response on GoogleMar 22nd, 2024
Thank you again for your kind words Jack. We take pride in providing our customers with the best service possible and appreciate you taking the time to share your experience with us. We will gladly recognize Chris for a job well done. If there is anything more we can do, please let us know. Thank you for being a valued Dominick Fuel customer.
Bennett Gross on Google
The staff ( and particularly the Loyalty Department) were extremely helpful in explaining and helping me choose a Price Protection Plan. The contract uses a formula based on the "Rack Price," which is not necessarily the easiest to understand. However, the staff readily spent as much time as necessary to ensure that I fully understood and was comfortable with the arrangements. You really couldn't ask for nicer, more professional people. Just a pleasure to deal with!
Business Response on GoogleNov 10th, 2023
Thank you for your kind words Bennett. We take pride in providing our customers with the best service possible and appreciate you sharing your experience with us. If there is anything more we can do, please let us know. Thank you for being a valued Dominick Fuel customer.
Lucy B on Google
Dont EVER ORDER FROM THEM. If you dont wanna get Mistreated by their oil delivery drivers dont order from them. I had a Delivery theyre supposed to call you half hour before coming. I am disabled the delivery driver telling me he was ready to takeoff on me. He was absolutely infuriated that it took me a whole two minutes to get down the stairs probably and hes rushing me. I had to get the landlord downstairs to open the basement Which wasnt taking any serious amount of time All required was when call . Had he done his job and called me half hour prior like the company said he had to, this wouldve taken less than five minutes like it actually took. He seemed very impatient, and he was a very large size guy, who kept puffing out his chest and Behaving in a very ghetto fashion towards me. (All caught on my cameras). When I Told him to please be patient because he can clearly tell I was having a hard time walking recovering From an illness, he told me it wasnt his problem as he kept intimidating me brushing past me with his large body almost tilting me over. He told me my illness was not his problem, and he didnt care. He refused to provide me with his name when asked for the last time for his name He rolled his eyes, turned around, walked to the truck and told me his name was James dont know if thats his real name or not. At that point I proceeded to his so-called good for nothing manager David, who was only worried about the sale As I tried to explain to him the turn of events. I couldnt even ask David any further questions as he hung up on me. I can actually hear David Take a deep sigh, as he was being annoyed with my complaint. I didnt even get to ask him how long it would take for them to refund my account before he hung up on me.
Business Response on GoogleDec 2nd, 2023
Hi Lucy, we are sorry to hear about your less than satisfactory experience with Dominick Fuel and hope that you will accept our sincerest apologies. Please send us a private message with your contact information so that we can reach out to you directly. We would like the opportunity to resolve the issue and win back your trust in Dominic Fuel.
Jane Novick on Google
The service people are very professional. The company is very accommodating with my schedule. I had a question about my bill; when I called the office they immediately looked into the situation and quickly resolved the issue. Service: Cleaning
Business Response on GoogleOct 18th, 2023
Thank you again for your kind words Jane. We take pride in providing our customers with the best service possible and appreciate you sharing your experience with us. If there is anything more we can do, please let us know. Thank you for being a valued Dominick Fuel customer.
