Link Mechanical Services, Inc. is located at 60 Production Ct in New Britain, Connecticut 06051. Link Mechanical Services, Inc. can be contacted via phone at 959-600-6345 for pricing, hours and directions.
Contact Info
959-600-6345
Questions & Answers
Q What is the phone number for Link Mechanical Services, Inc.?
A The phone number for Link Mechanical Services, Inc. is: 959-600-6345.
Q Where is Link Mechanical Services, Inc. located?
A Link Mechanical Services, Inc. is located at 60 Production Ct, New Britain, CT 06051
Q What is the internet address for Link Mechanical Services, Inc.?
A The website (URL) for Link Mechanical Services, Inc. is: https://www.justcalllink.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp
Q What days are Link Mechanical Services, Inc. open?
A Link Mechanical Services, Inc. is open: Thursday: 7:30 AM - 4:00 PM Friday: 7:30 AM - 4:00 PM Saturday: Closed Sunday: Closed Monday: 7:30 AM - 4:00 PM Tuesday: 7:30 AM - 4:00 PM Wednesday: 7:30 AM - 4:00 PM
Q How is Link Mechanical Services, Inc. rated?
A Link Mechanical Services, Inc. has a 4.2 Star Rating from 117 reviewers.
My company, a hotel, spent close to $100,000 for a dehumidifier for our indoor pool in 2019. Due to Covid, we closed the pool for 2 years and had to have Link come back out and troubleshoot a problem which was fixed perfectly in early 2023. Last week the blower motor blew and we had Mike from Link come out to service it. Excellent technician but he had to call and order the part and advised me the office would call back later in the day with the price and availability. That was Thursday 1/18/24 by 4PM I was concerned that I did not get a quote or availability so I called. I never got through their switchboard got looped from the operator to the customer service lines but got no one on the phone. Tried all day Friday and Monday. Tuesday, I finally got a not very nice lady who proceeded to put me on hold for 20 minutes before Mike Sewall got on the phone. It was clear he had never priced the part nor checked availability. Finally at 2PM Tues I got a quote with an apology for the delay for $8300 to replace a blower motor. That plus the $800 they already billed my Amex for troubleshooting. I made 2 calls and ordered the part for $3500 including shipping. I got a referral for another company to install it for $1000. I knew it would not be a cheap repair but the difference is $4500 vs $9100 from Link. That is price gouging. This for a unit they sold and installed new in 2019.
Business Response on GoogleJan 22nd, 2024
Stuart, we would love the opportunity to speak with you and find out how we failed to meet your expectations. Please call into the office at your earliest convenience to discuss. our main office number is 860-826-5880.
Erron Ellington on Google
Link mechanical has been servicing my boiler since 2016 and the experience has always been super awesome . Today 12/27/23 I had the pleasure of meeting service man Alan F to do another boiler tune up and let me tell you, this guy is top knotch. He was thorough, professional and highly knowledgeable and he was on time. As a service technician myself in a different field, I recognize great talent when I see it and this guy was it. I highy recommend this technician and link mechanical. I have recommended link to a number of people I know and everybody says the same thing. These guys are top knotch. Thanks for the great service link, you guys get 5 stars from me.
Business Response on GoogleJan 6th, 2024
Thank You! The positive feed back will be shared with the team and Alan especially.
Ellis Craig on Google
Business Response on GoogleDec 10th, 2023
Ellis,We would love the opportunity to speak with you and find out how we failed to meet your expectations. Please call into the office at your earliest convenience to discuss. our main office number is 860-826-5880.
Katharine Moore on Google
Our tenant called us the day before Thanksgiving and told us her heat was not working. We were bot sure where to turn. We called Link and they were able to get someone out that same day! Thank you to the Link team !
Business Response on GoogleJan 29th, 2024
Katharine, thank you for giving us a call for your heating system repair, we are grateful that you put your trust in us to take care of your tenants. We appreciate your business and are here whenever you need us next.
Surrenders Account on Google
We are very happy with the service provided by the Link Mechanical team. Jeff A, Henry and the install staff that installed our new air conditioner were on time, polite and profressional. Would definately recommend them.
Business Response on GoogleNov 22nd, 2023
Thank you so much for the positive feedback. I will share this with the team.
