Link Mechanical Services, Inc.

Greg Hanlon _{on Google}

Oct 3rd, 2021

We are very pleased with the service from Link Mechanical. Link installed a new, high efficiency HVAC system. The installation team was very professional and were happy to answer our questions during the installation. The system is amazing and has cut our AC bill in half from the same time last year. We have a maintenance contract set up with Link. The price is very reasonable and we have piece of mind that the Team at Link Mechanical will be here to help in an emergency, and also keep our systems functioning properly and safely. I highly recommend Link Mechanical and will continue to call on them for future upgrades. Service: Heating system installation

S Jones _{on Google}

Sep 6th, 2021

You WILL be cheated. Period. Customer for years, but over the past few years service and quality deteriorated. Got quoted $500 for a $75 part and 15 minute repair - ended up doing it myself and it took literally 15 minutes. You will not be quoted a part plus time repair quote - now it's by the job I would strongly suggest finding a different company. Very very sorry I've ever done business with them. Services: AC repair, AC installation, HVAC maintenance, Heating system installation

Eveline Schaffer _{on Google}

Aug 31st, 2021

Not recommended for large and complex jobs. Link acts as if it's not worth their time nor within their expertise.
We used Link for over 10 years at both our previous home and a new home that required a lot of mechanical updates. Link quoted us for a large HVAC job after touring the site with their manager and the owner. We signed a contract and worked with them to obtain a loan and gave them a 50% deposit. After multiple visits on their end and months after signing the contract, they realized they forgot to include the costs for an electrician and informed us that we can either cancel the contract or pay for the additional cost that they estimate would cost in the thousands. Link readily admitted that they made a mistake and the error was on their end. They would not place a cap on what the electrical work could cost us. We attempted to speak to the owner multiple times. Left messages and asked the manager to have the owner call us to discuss. No response. We received notification that they canceled the contract without our acceptance. From start to end, we lost over 3 months where we could have worked with another vendor. While they attempted to pacify our inconvenience for the interest that we incurred on taking out a loan and the hit we took to our credit rating, our experience working with Link was terrible. This was unexpected and disappointing especially since we were part of their Comfort Club. Shame. Services: AC repair, Duct and vent cleaning, Duct and vent repair, AC maintenance, Heating maintenance, Duct and vent installation

Juanita O _{on Google}

Jul 6th, 2021

Robert came to our rescue on a 95 degree day to assist getting our central air up and running. He was thorough, provided guidance and recommendations on parts, friendly and wore shoe liners which was thoughtful. My AC is back up and running and works even better than before. I will call Link for any HVAC needs in the future. Total came to about $400 with a $20 tip. Well worth the money.

Jerry Schwartz _{on Google}

Jun 5th, 2021

Always prompt, always professional