Xfinity Store by Comcast Branded Partner
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121 TX-332 Suite G
Lake Jackson, Texas 77566 - (800) 934-6489
- Website
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Questions & Answers
Q What is the phone number for Xfinity Store by Comcast Branded Partner?
A The phone number for Xfinity Store by Comcast Branded Partner is: (800) 934-6489.
Q Where is Xfinity Store by Comcast Branded Partner located?
A Xfinity Store by Comcast Branded Partner is located at 121 TX-332 Suite G, Lake Jackson, Texas 77566
Q What is the internet address for Xfinity Store by Comcast Branded Partner?
A The website (URL) for Xfinity Store by Comcast Branded Partner is: https://www.xfinity.com/local/tx/lake-jackson/121-tx-332-suite-g.html
Q How big is Xfinity Store by Comcast Branded Partner?
A Xfinity Store by Comcast Branded Partner employs approximately 20+ people.
Q What days are Xfinity Store by Comcast Branded Partner open?
A Xfinity Store by Comcast Branded Partner is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: Closed
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Q How is Xfinity Store by Comcast Branded Partner rated?
A Xfinity Store by Comcast Branded Partner has a 3.4 Star Rating from 204 reviewers.
Hours
Ratings and Reviews
Xfinity Store by Comcast Branded Partner
Overall Rating
Overall Rating
( 204 Reviews )Jillian Allison on Google
I've been in 3 times in the last couple of months, nobody had any idea what they were doing. They weren't able to help me with the simplest thing. Went in last night and the lady couldn't explain why I'm paying an extra $50 a month FOR 6 months, she read off the note and either didn't understand me or did not even care! I called the 1.800 xfinity number today and got a refund. You'd think that in-store customer service would care about their customers but they don't. So disappointed as I am in customer service as well, looks like if I ever need anything I'll be driving to another location.
Patricia Sprague on Google
I would recommend this store to anyone looking for quality service with a smile. Victor was amazing with helping me get on a great plan, discounts and service with a smile! Everyone at this store was extremely friendly and helpful. 10/10!
Sara Williams on Google
Do NOT do it! Our internet has been down for 3 days with no reason for it. Then today it stopped again and Im just done!!!!
Nia Ybarra on Google
Tyler was a life saver.
Back story: I had the worst experience w xfinity customer service (over the phone) this morning. Couple weeks ago I received a bill w a different balance than normal, so I called customer service to get it figured out. Which we did, and the rep told me nothing was going to change and my bill would go back to normal. Two weeks later I get my next bill, and its even WAY more this time. Definitely not what was discussed w the rep. So I call this morning to see what is going on, and end up going in circles w the rep on the phone trying to tell me that the changes can not be reversed and I am basically S.O.L. When this whole mess was caused by one of their reps! Escalated and spoke w the supervisor which was no help either. Out of anger and frustration I requested to have my service cancelled. I decided to go into the store a few hours later and see if there was anything they might be able to do. Tyler was extremely understanding and empathetic about my situation. He was able to find a good deal for me that was reasonable compared to what I had before. He literally turned my whole situation around for me and it is greatly appreciated. He was helpful & very kind through the whole process. THANK YOU TYLER!!
S LG on Google
About 2 months ago my wife and I went to the store as she was approved about the government discount on internet. The guy who helped us was kind and helpful. So after 30 min we walked with the modem and ready to be set. Today was a different story as the girl who supposedly tried to help my mom she didn't want to and use an excuse as they can't do anything with the ACP. I explained her that few months ago I got what I needed but she said that they were not familiar with the government discount. I was so frustrated and angry because not long ago it was a completely different story. So I don't recommend this place anymore.
Overall Rating
Overall Rating
( 204 Reviews )Write a Review
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