Blue Federal Credit Union - Boardwalk

Melissa W

May 10th, 2022

I have to give a huge THANK YOU to Elizabeth Truelove at the Fort Collins Boardwalk branch. She went above and beyond for a recent need and followed through with diligence. We were very pleased with our experience!

Susan Truax

May 10th, 2022

Placed a wire transfer request at approx 12:30pm on a Friday at Boardwalk branch. Funds were withdrawn out of my account at that time. Was told 2:30pm was wire request cutoff time. As of 10:00 am on the following Monday (70 hours later), funds had not arrived at receiving entity, so I attempted to find out where my money was because it had been taken out of my account. After attempting to call Boardwalk branch, leaving vm's, sending emails, and getting no response, I finally reached someone at HQ branch in Cheyenne. I stayed on hold for 43 minutes while she tried to find someone to help me (and thanks to her for her attempts). At end of 43 minute call, she did get in touch with agent at Boardwalk Branch, and transferred my call. Boardwalk Agent tried to call wire department to find out when funds would be wired, but again, could not reach anyone. I canceled the wire at that time. So disappointed, as have previously had good experiences with Blue at other branches.

Johanne Edwards

May 10th, 2022

I get a thirty dollar fine if a bill doesnt take out money
Like, my I have my streaming services set up for auto pay
And if they try & take out when I dont have enough for them, the bank declines it (which is what I wanted)
But then they fine me $30 for it, each time. Not a good business. Avoid this credit union.

Joanna Piech

Oct 29th, 2021

I have been banking with Blue Federal Credit Union for past 10 years , always a pleasant experience. Madison Puhl in loan department is very professional , makes loan process easy and quick.