Mission Rock Residential

Chrissy Freeman _{on Google}

Mar 31st, 2024

Excellent company to partner with.

Natasha Alvarado _{on Google}

Mar 24th, 2024

Lived here 10 plus years office ladies are awesome and matience guy glenn is thee best... never have problems here at the property it's a very calm community to be honest I couldn't see myself in any other apartments:)

Greg Roberts _{on Google}

Mar 5th, 2024

Just moved in and we are very happy with the apartment and the staff. The apartment feels like a home versus an apartment. The staff are professional, timely and courteous. Two thumbs up!

Michael Contrera _{on Google}

Mar 27th, 2024

Review for Enchanted Springs, a Mission Rock Residential property.
Guess what folks?! Another ONE STAR REVIEW!
To be clear, I love this apartment. The management (from local to corporate) are absolute trash, but I love this apartment. I hope your unit is just as nice, that being said...
Terrible move in experience. Incompetent management/maintenance.
-Proper legal documents not provided to be signed, despite me being proactive about it. Legal documents eventually provided several days after move in.
-Move in $$$ due was incorrect on their "Welcome Aboard" letter. I woke up one morning after moving in to find out I had to pay yet even more money. Prorated rent amount was wrong.
-Also, they wont tell you this until later, but be advised: if you move in on the 20th or later, not only will you pay the current prorated months rent, but also next months rent up front at move in. The lease contract DOES NOT state this.
-Management's inability to work with me regarding my movers being scheduled early (Costing me $200)
-2 days after I moved in, maintenance randomly showed up with a 3rd party carpet cleaning crew in the morning. Their van blocked my garage (preventing me from going in/out), ran their cleaning hoses up to my 3rd floor apartment and prevented access into my home. Nothing was communicated or coordinated. When confronted they made excuses and changed their stories multiple times.
-A $100 credit was offered to me, not for this month OR next month, but the month AFTER. I declined.
-I have one maintenance work order open (also noted on my move in inspection sheet) for several days now with no action.
-Toni Moyes, a VP from Mission Rock Corp in Denver contacted me to follow up about the negative experience. She said she had her "pen and paper" ready and wanted to use this as a "learning experience". I advised her it is not my (us as tenants/customers) responsibility to use my time and money to train her and her employees. She offered no other concessions.
TRASH.
Also you might want to google this property, there have been unresolved homicides. Just saying...