Total Comfort Heating and Cooling

Sheilah Davis _{on Google}

Apr 18th, 2022

Our 2-year-old furnace went out on the coldest day of the year. We called and had an appointment within a few hours. The reps were prompt, honest, and professional. It only cost $124.00. Anyone could have easily scammed us. They didn't. They advised that I have the furnace cleaned and serviced every 2-3 years to avoid problems. Highly Recommended! Service: Heating system installation

Mike Z _{on Google}

Oct 26th, 2021

Had them winterize my swamp cooler. They did a great job, very professional, on time (earlier than expected which was nice), and put the cover on my cooler. Will be using them again.

Steven Carcasses _{on Google}

Sep 16th, 2021

5 Stars all around. I was able to call in, book an appointment and explain my situation to the front desk with ease. The receptionist helped direct and answer my questions with great detail. The receptionist also was sure to inform me on the next steps in the process for the service appointment and who I will speak to when my service appointment was booked. The process was so smooth and easy from the appointment, to the assessment, to the explanation of financial options for purchase, what more can anyone ask for ? I have not had similar experiences with other companies. This team is A1 , I had the pleasure of having their Tech Robert assigned to my service call. A True professional, he was able to explain to me what was going on with my current system, outline what my options were for moving forward with a new AC/furnace system, along with pricing and efficiency options for each of the units reviewed. Its wonderful to work with someone who cares about the quality of your purchase and is listening and answering all your questions with patience's and great explanations. Watching the install was a great experience on its own. The work received by Robert was NEAT, TIDY, CLEAN and HIGHLY IMPROVED from previous standards, I was also given a walkthrough of everything that was brought up to code and or new to the system. This guy is so awesome there was even a little mishap of some garden solar lights getting stepped on during the installation of the new unit outside but Robert went out of his way and had replaced them, unbelievable! The customer service alone was unmatched in the field and over the phone and left a lasting experience that set a standard of quality when choosing companies for my other service call needs moving forward. For that alone I would chose Total Comfort over any other local choice, even calling the suggested provider whos listed under my energy company's website was a bad decision. Before total comfort even got to my call, my attempts for trying to get another company to service my broken unit was unsuccessful , resulted in with no availability, no callbacks and mischeduled appointments (numerous times). All resulting in terrible experiences just from trying to book an appointment. I have called several other businesses prior to total comfort. I was without AC in my Condo for about 2.5 months in the brink of summer. Other business's showed no urgency to help this issue and seemed to want to drag their feet in helping service the call. Its not even worth shopping around to compare, trust me I've been through it. Even if the availability is pushed back I would wait it out for the AMAZING job these guys will do. You want a job done right, I would call Total Comfort and I am "Totally Comfortable" with having them come back for any HVAC service needs. Services: Install AC, HVAC system maintenance, Heating system installation