Chamber of Commerce

      Days Inn by Wyndham West Covina

      ( 419 Reviews )

      Days Inn by Wyndham West Covina
      • 2804 E Garvey Ave S
        West Covina, CA 91791
      •   626-915-6077
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      Chamber Rating

      3.7 - (419 reviews)
      174
      98
      54
      25
      68

      About
      Days Inn by Wyndham West Covina

      Days Inn by Wyndham West Covina is located at 2804 E Garvey Ave S in West Covina, California 91791. Days Inn by Wyndham West Covina can be contacted via phone at 626-915-6077 for pricing, hours and directions.

      Contact Info

      •   626-915-6077

      Questions & Answers

      Q What is the phone number for Days Inn by Wyndham West Covina?

      A The phone number for Days Inn by Wyndham West Covina is: 626-915-6077.

      Q Where is Days Inn by Wyndham West Covina located?

      A Days Inn by Wyndham West Covina is located at 2804 E Garvey Ave S, West Covina, CA 91791

      Q What is the internet address for Days Inn by Wyndham West Covina?

      A The website (URL) for Days Inn by Wyndham West Covina is: https://www.wyndhamhotels.com/days-inn/west-covina-california/days-inn-of-west-covina/overview?CID=LC:iqv0j1dklijly45:33019&iata=00093796

      Q How big is Days Inn by Wyndham West Covina?

      A Days Inn by Wyndham West Covina employs approximately 20+ people.

      Q How is Days Inn by Wyndham West Covina rated?

      A Days Inn by Wyndham West Covina has a 3.7 Star Rating from 419 reviewers.

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      Ratings and Reviews
      Days Inn by Wyndham West Covina

      Overall Rating

      Overall Rating
      ( 419 Reviews )
      174
      98
      54
      25
      68
      Write a Review

      Sonna Robison on Google

      image Oh man. So disappointed. On Priceline, it was advertised as having a fitness center and pool/jacuzzi, doesnt have either (pool is closed). The water dispenser is out of water, the beds are not comfortable, the tub faucet dripped all night. Breakfast had no protein or healthy options, just juice/bagels/sugary cereal. Im so mad I spent $190 to stay here Such a rip off.

      Business Response on Google Mar 15th, 2024
      Dear Sonna,

      Thank you for sharing your feedback regarding your recent stay with us. We apologize for the disappointment you experienced due to the discrepancies between the amenities advertised and what was available during your stay.

      Please rest assured that we take your comments seriously and will address the issues with our amenities and breakfast options to ensure they align with our guests' expectations.

      We understand your frustration and apologize for any inconvenience caused. Your feedback helps us improve, and we hope to have the opportunity to regain your trust during future visits.

      Sincerely,
      Hotel Manager

      Chris Hernandez on Google

      image

      Business Response on Google Mar 1st, 2024
      Dear Chris Hernandez,

      It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again.

      Sincerely,
      Hotel Manager

      Jay Mc on Google

      image

      Business Response on Google Jan 1st, 2024
      Dear Jay,

      We would like to express our gratitude for choosing to stay with us and for providing your valuable feedback. We are delighted to see that you had a satisfactory experience, looking at the five-star rating. Your feedback is invaluable, as it assists us in our ongoing efforts to deliver excellent service and ensure a memorable stay for all our guests. Guest satisfaction remains our top priority. We sincerely hope to have the pleasure of welcoming you back soon for another enjoyable stay.

      Sincerely,
      Hotel Manager

      Jacob Angulo on Google

      image IT IS INFESTING WITH ROCHES!! ONE AT THE DOOR THE SINK THE FLOOR!! THEY DO NOT TAKE CARE OF THEIR ROOMS AT ALL!!

      Business Response on Google Jan 9th, 2024
      Dear Jacob,

      I have taken note of your remark about roaches during your stay, which is very unusual. We take pest control measures on a regular basis on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.

      Regards,
      Hotel Manager

      Jer on Google

      image Im honestly shocked they have anything above 1 star. Worst service ever, my mother stayed here overnight on a trip and the toilet wasnt flushing so she called the front desk who blamed her for the issue despite her just getting to the room. Maintenance then handed my mom (who has 1 arm) a plunger to do it herself. My mom made clear she had only 1 arm and the maintenance attempted and toilet still didnt work so they put her in another room where again the toilet didnt work and rather than fix the issue or get her into a room with a working toilet she was told to use the lobby restroom when needed. When I went to pick up my mom the front desk was highly unprofessional and rude to both me and my mother. This location needs to completely replace all staff cause I will never recommend this days inn again and discourage others from going.

      Business Response on Google Dec 14th, 2023
      Dear Jer,

      Thanks for the stay. Kindly accept my sincere apologies for the inconvenience caused to you during your visit. I am extremely disappointed that you had an unfavorable experience due to all the reasons you have mentioned. Please be assured that I have taken this up very strongly and the concerned team has been told to ensure that such an incident is not repeated in the future.

      In particular, I have made a note of your concerns regarding the issues you had and such customer feedback from valued guests as yourself will be monitored from my office. Though it is our endeavor to provide the highest levels of service to our discerning guests, this is an unusual happening and we seem to have fallen short in this instance.

      Please do let me know when you plan to visit our hotel so that we can ensure that your next experience is very special.

      Sincerely,
      Hotel Manager.
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      Overall Rating

      Overall Rating
      ( 419 Reviews )
      174
      98
      54
      25
      68

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