Planned Parenthood - Van Nuys Health Center

Milena _{on Google}

Mar 20th, 2024

The waiting time was awful, almost 5 hours till the procedure happen.

MikeThegamer _{on Google}

Mar 2nd, 2024

When I had my first appointment, it was good. I didn't really have a problem, and I always got an early appointment, so I wouldn't have to deal with waiting. I do feel like a lot of people end up having to wait, and most times, they're understaffed, so a little patience, and you probably wouldn't walk into any problems. Also, consider that it's in the van nuys area and it's closest to most people.

B A _{on Google}

Jan 29th, 2024

I had an appointment today and it was a comfortable experience. I was so nervous to show because Im the type to look at the reviews before going somewhere lol but to be honest all the ladies were so sweet and kind and had so much patience and not just for me but for everyone that was there. Ashley was the one who got me my appointment literally the next day and was so nice on the phone. Fatima was a sweet heart gave me advice and talked me through everything made me feel safe. Thank you Fatima! The doctor there was amazing, super kind and funny too she made the entire experience very comfortable. I will definitely recommend Van Nuys location to my fam and friends. Thank you all so much!

Jessica G _{on Google}

Feb 27th, 2024

February 2024: I got here at 12:47pm for my 1pm annual appointment. There was a line of people inside and a line of people outside, who all also had appointments. It was cold and wet, and I didn't bring a proper jacket because I didn't think I'd have to WAIT OUTSIDE. Planned Parenthood in NY state was never, ever like this all the times I went. This facility's website also did not advise to arrive extra early to account for the paperwork and the lines. Everyone at the facility seems fantastic, but I wish there was a proper notification of what to expect when you get here. Because of the lines on top of the paperwork, my 1pm appointment quickly turned into a 2pm appointment.
Additionally, I originally set up this appointment as my annual exam, but developed other symptoms in the days between and noted that on my intake paperwork. The front desk told me I couldn't proceed with my annual exam because they can't do a problem with a preventative service. Part of me understands that for insurance billing and testing purposes, but I'm upset because I now have to block off time from work to come again for probably yet another long wait very delayed appointment.