AT&T Store

Dirk Neugebauer _{on Google}

Feb 20th, 2024

The employees at the store I met were had great customer service the guy that helped me edgar did everything he could to help me with the info and paperwork I need he did everything he could but as usual at&t wouldn't provide the information needed for him to complete what I needed that's just at&t doesn't matter if it's in store or over the at&t doesn't provide their employees the info they need to help the customers completely

Gurpreet singh Narang _{on Google}

Jan 22nd, 2024

Worst customer service ever. I went into the store and asked for rep Emeyleen to help with escalation since she created my account and she told me she could not help me. I was told no manager was available to help me either. Zero customers were in the store and reps were just standing around. They added insurance without my knowledge. Im very dissatisfied with the service provided.

koron richardson _{on Google}

Jan 9th, 2024

Called for assistance with my replacement phone order. Associate didnt try and help just cut me off and hung up my call so I called back and they continued to keep me on hold, answer them send me back on hold, when I was told to go to the location to obtain my phone by customer service..All Stockton locations terrible they dont even want to do there jobs..