White Cap

Jonathan Hawkins _{on Google}

Aug 15th, 2023

Waited over an hour for them to load up the material in my truck

Juh M. _{on Yelp}

Jun 4th, 2022

If I could give this place zero stars I would. Horrible customer service, people judge you by the way you look, and everyone looks like they are forced to work there. You're better off going somewhere else because this ain't the spot alright.

John D. _{on Yelp}

May 17th, 2022

White LiesI called Whitecap a few days ago looking for a part, and spoke with one of their salespeople Reynario (Rey) and after some research he was able to locate it and he proceeded to email me the link to the part.After a little haggling, I was able to talk him down in price, and he sent me a cost estimate, which I approved. He then stated the part wasn't in stock at their warehouse but was in stock at their SF warehouse--however, I'd have to pay for the part ahead of time before he can transfer it.I'm a busy guy and really don't feel like making two trips to their North SJ location (one to pay and one to pickup) so I asked if I could call him and pay for it over the phone, and he agreed. After multiple attempts to call him, I was finally able to reach him and proceeded to give him the cc number, and he stated that he'd ring it up and email me the receipt. Well, the receipt never showed up, but I figured it was the end of the day when I reached him, and he'd do it in the a.m.Well, I woke up this morning with a phone call from my CC stating my card had been blocked, and I needed to call them. It turns out there were several attempts of fraudulent purchases (one for several hundred dollars to Angelo Minetti and another for $12 for some other nonsense) that they had blocked. Fortunately, they caught the purchases, and they never went through. Luckily, this is my company CC and not my personal card, so it doesn't affect me too much. But is it a coincidence that the very same day I give this guy my cc that all of a sudden I'm getting fraud on my card? You be the judge, but I'm going with my gut on this. TLDR: Avoid these crooks.

Jose Alvarez _{on Google}

Feb 24th, 2022

Very bad to be seen