Capitol Ford Service Center

( 712 Reviews)
Capitol Ford Service Center
919 Capitol Expressway Auto Mall
San Jose, California 95136
Yext Power Listing.

Hours of Operation

  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 5:00 PM
  • Sunday: Closed
  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 5:00 PM
  • Wednesday: 8:00 AM - 5:00 PM
  • Thursday: 8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.0 (712 reviews)
456
72
35
32
117

About

Capitol Ford’s Service Department is the place to bring your Ford car or truck for all of your vehicle service needs. Whether you are looking for routine maintenance, diagnostic work or vehicle repairs our Certified Ford Factory Technicians are here to help. From oil changes and fluid flushes to transmission services and engine replacement we can handle it all. Our Ford Service Department serves the communities of San Jose, Santa Clara, Campbell and Los Gatos. Call us today or visit us online to schedule your next service appointment for your Ford vehicle. Thank you for considering the Capitol Ford Service Department, a proud member of DGDG. Be Happy.

Contact Info

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QUESTIONS & ANSWERS

What is the phone number for Capitol Ford Service Center?

The phone number for Capitol Ford Service Center is: (408) 445-6200.


Where is Capitol Ford Service Center located?

Capitol Ford Service Center is located at 919 Capitol Expressway Auto Mall, San Jose, California 95136


What is the internet address for Capitol Ford Service Center?

The website (URL) for Capitol Ford Service Center is: https://www.CapitolFord.com/Service/?utm_source=business%20listings&utm_medium=referral&utm_campaign=service_listings


How big is Capitol Ford Service Center?

Capitol Ford Service Center employs approximately 20+ people.


What days are Capitol Ford Service Center open?

Capitol Ford Service Center is open:
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM


How is Capitol Ford Service Center rated?

Capitol Ford Service Center has a 4.0 Star Rating from 712 reviewers.


Hours of Operation

  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 5:00 PM
  • Sunday: Closed
  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 5:00 PM
  • Wednesday: 8:00 AM - 5:00 PM
  • Thursday: 8:00 AM - 5:00 PM

Capitol Ford Service Center Reviews

Overall Rating

Overall Rating
( 712 Reviews)
456
72
35
32
117
Write A Review
Nick Rede
1 Reviews
Sep 6th, 2021

Extremely bad service especially after the sale they want nothing to do with you. Please stay away from this place.


Glenn Filson
6 Reviews
Sep 5th, 2021

Good experience. Took forever to get our truck due to the chip shortage but Cody was great to work with and kept me up to date all along the way. The truck looks great now that we have it and the price was 👍


Ryan McGuire
2 Reviews
Sep 3rd, 2021

Rick Simpson is the man! And the team at Capitol Ford/DGDG was great to work with. Very painless and straight-forward. I would definitely recommend them to anyone! Thanks guys!


Terrill Shelly
10 Reviews
Aug 29th, 2021

Read this review before getting service here.
I took my vehicle here June 17. I got it back august 27th. Yes, 2 months and 10 days. My vehicle is certified pre owned from another Ford dealership. Yet I was charged $200 per assessment to figure out 2 problems. Some how the A/C isn’t covered by the CPO warranty. So be very careful about that. After coming back a week later to check on my vehicle because they stopped answering texts, that they said was a preferred method of communication, I was given a loaner vehicle. So there’s a huge problem with communication between the service advisors and customer. After I spent $300 on a rental I was told they had a very small SUV for a free loaner. I was thankful but as a disabled veteran, it was difficult to get in and out of. No one cared to upgrade me although I mentioned several times to the service advisor that it was too small. Then i waited for weeks to get fuel samples and other tests run. I had to coordinate between my insurance company and them. A huge disappointment and likely the reason why payments were sent directly to me. About 1 week before my suv was ready, I get a text asking for payment. I had not heard from anyone in over a month. The service manager doesn’t answer emails either. The parts were reasonably priced but labor rates were insane.
It was easy to pay and pick up my vehicle. They did not wash or vacuum it although I spent $3,000 on this service.
Overall value - 1 star
Wait time - 1 star
Quality of work - 5 star
Return value - 1 star
Customer service - 1 star


Dave Shuster
9 Reviews
Aug 27th, 2021

Thank you Josh! I was able to find the perfect truck for my needs. Josh was patient and extremely helpful.


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Overall Rating

Overall Rating
( 712 Reviews)
456
72
35
32
117
Write a Review
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