Deans & Homer

Jul 18th, 2021

I work for an insurance brokerage firm that has routinely done business with this company. We primarily work with them on commercial accounts. Their claims handling is excellent, timely and thorough. In fact, at times, I have witnessed their company providing generous claims handling where other carriers are lacking. I note that the negative reviews mostly relate to renters insurance (personal lines). However, I would assume the claims handling would be the same across all lines of business.
Dec 12th, 2020

This company is extremely overpriced, tough to deal with, and predatory. They do NOT care about you as customer or how they run their business!! Update: after trying to negotiate with this company about paying for a policy that is 5x higher than any other insurance quote we received, likely because their underwriter did a poor job evaluating our property. They refused to work with us and instead, sold the debt to Transworld Systems Inc., a creditor that is now trying to collect the debt. Don't do business with this company!
Dec 11th, 2020

Sep 30th, 2020

Use the Lemonade App for insurance, it’s more affordable (starts at $5) and they actually cover your claims rightfully. I had race car wheels stolen from my garage (off road use only). They wouldn’t cover it because it was automobile use, even though it wasn’t under their own definitions. They pretended they would take the case seriously if I provided photos of the car, although I was only renting it. They ran me in circles for police reports and copies of police reports and other documents and within minutes they sent me a letter denying my claim. I didn’t want to run in circles anymore to try to get my case reopened because of the poor service I had been provided already.
Apr 26th, 2020