Frank Lew - State Farm Insurance Agent

Frank Lew - State Farm Insurance Agent
Yext Power Listing.

Chamber Rating

Verified Member
4.5 - (16 reviews)
14
0
0
0
2
Read Our 16 Reviews

Chamber Rating

Verified Member
4.5 - (16 reviews)
14
0
0
0
2
  • Angela White

    Frank Lew is a humble and supportive man. Also on 1/3 this year, I blew a tire. I had my sick mom and her puppy dog in the car. It scared us greatly. I never blew a tire before. I was so nervous. Frank called me personally and had a tow for me in less than 30min. I've been with State Farm for over 20 years now. I'm grateful.
    Jan 25th, 2023

  • Alexander N.

    So Frank's office came referred to us in 2017 by a trusted close friend who used to utilize his office for all personal insurance while living in SF. His group was prompt and responsive for the first few years and nothing but positive remarks. Since late 2020, it's been an absolute 180. Impossible to reach him and team, unresponsive to time sensitive calls and emails, they don't even process payments in a timely fashion for renewals. Lastly, I've had an issue with our insurance plans appearing in the phone app for 2 years now. It's mutually beneficial to have all plans in one consolidated place for payment and claim purposes, to avoid having to call every single time. I've called their tech support line and they've informed the issue is the agent (ie- Frank's office) inputting wrong personal information (ie- wrong DOB), therefore tech team is unable to resolve. I've spoken to Frank's team about this and they're simply stating all info is correct and it's on tech team to resolve, so I called tech team again and they informed ball is in Frank's office court to resolve. To conclude, service has gone WAY downhill. I have since found another insurance provider and so happy I made the change. I'd suggest doing your due diligence on any State Farm agent office before opting in with your business.
    Jun 8th, 2022

  • gary traynor

    Took care of my needs thourgholy and efficiently
    Oct 27th, 2021

  • Mehmet Orun

    I've been a customer of Frank for two decades. He builds a relationship, recommending only the needed products as life evolves.
    Jul 21st, 2021

  • Veronica G.

    Frank is a fantastic agent! He and his team are always helpful. Not only is he very knowledgeable but he really cares about his customers. My family couldn't be happier with his services.  Thank you Frank for all your years of great service. You and your team are so appreciated. Even during this stressful time with CORVID -19, he maintains his excellent service standards.
    Apr 26th, 2020

Read Our 16 Reviews

About
Frank Lew - State Farm Insurance Agent

Frank Lew - State Farm Insurance Agent is located at 1511 Taraval St, Ste 203 in San Francisco, California 94116. Frank Lew - State Farm Insurance Agent can be contacted via phone at (415) 759-2081 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Frank Lew - State Farm Insurance Agent?

A The phone number for Frank Lew - State Farm Insurance Agent is: (415) 759-2081.


Q Where is Frank Lew - State Farm Insurance Agent located?

A Frank Lew - State Farm Insurance Agent is located at 1511 Taraval St, Ste 203, San Francisco, CA 94116


Q What is the internet address for Frank Lew - State Farm Insurance Agent?

A The website (URL) for Frank Lew - State Farm Insurance Agent is: http://www.franklew.com


Q How big is Frank Lew - State Farm Insurance Agent?

A Frank Lew - State Farm Insurance Agent employs approximately 20+ people.


Q How is Frank Lew - State Farm Insurance Agent rated?

A Frank Lew - State Farm Insurance Agent has a 4.5 Star Rating from 16 reviewers.

Ratings and Reviews
Frank Lew - State Farm Insurance Agent

Overall Rating

Overall Rating
( 16 Reviews )
14
0
0
0
2
Write a Review

Angela White on Google

image Frank Lew is a humble and supportive man. Also on 1/3 this year, I blew a tire. I had my sick mom and her puppy dog in the car. It scared us greatly. I never blew a tire before. I was so nervous. Frank called me personally and had a tow for me in less than 30min. I've been with State Farm for over 20 years now. I'm grateful.


Alexander N. on Yelp

image So Frank's office came referred to us in 2017 by a trusted close friend who used to utilize his office for all personal insurance while living in SF. His group was prompt and responsive for the first few years and nothing but positive remarks. Since late 2020, it's been an absolute 180. Impossible to reach him and team, unresponsive to time sensitive calls and emails, they don't even process payments in a timely fashion for renewals. Lastly, I've had an issue with our insurance plans appearing in the phone app for 2 years now. It's mutually beneficial to have all plans in one consolidated place for payment and claim purposes, to avoid having to call every single time. I've called their tech support line and they've informed the issue is the agent (ie- Frank's office) inputting wrong personal information (ie- wrong DOB), therefore tech team is unable to resolve. I've spoken to Frank's team about this and they're simply stating all info is correct and it's on tech team to resolve, so I called tech team again and they informed ball is in Frank's office court to resolve. To conclude, service has gone WAY downhill. I have since found another insurance provider and so happy I made the change. I'd suggest doing your due diligence on any State Farm agent office before opting in with your business.


gary traynor on Google

image Took care of my needs thourgholy and efficiently


Mehmet Orun on Google

image I've been a customer of Frank for two decades. He builds a relationship, recommending only the needed products as life evolves.


Veronica G. on Yelp

image Frank is a fantastic agent! He and his team are always helpful. Not only is he very knowledgeable but he really cares about his customers. My family couldn't be happier with his services.  Thank you Frank for all your years of great service. You and your team are so appreciated. Even during this stressful time with CORVID -19, he maintains his excellent service standards.


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Overall Rating

Overall Rating
( 16 Reviews )
14
0
0
0
2

Write a Review

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