Trilogy Management

Dec 29th, 2021

I am a multiple year resident with great experiences. You know what you did last summer!
Dec 8th, 2021

May 28th, 2021

Trilogy advertised their loft as a Work/ Live. After jumping through all the their hoops to apply, my application was accepted, Yay! I went to drop of my deposit and met with Ashley Vitale, and that's where things went downhill. I shared with Ashley that I was going to have my office in the building and the type of business I ran, she instantly told me I was no longer welcome to rent the place, given with a large side of attitude. When I pushed back, she then backtracked and said she would have to run in by upper management, but stated "You shouldn't get your hopes up" and threw my deposit check back at me. It was clear that she was making up this "new policy" on the fly and took joy in telling me my application was now denied. As a minority business owner, with an accepted application and then being denied when simply dropping off my deposit in person, I couldn't help but feeling discriminated against. Take a look at the other reviews and look elsewhere.
Apr 20th, 2021

Moved cross country and reserved the apartment unseen. Once I got here Maddie handed me the keys gave me a quick rundown of somethings and let me go on my way. Not the warmest welcome but What should I really expect? Living here currently. Moved in a little over a month ago. I would suggest not to move here. I would like to start off by saying when I moved in the carpet looked like it had not been cleaned yet. There was a strong smell of dog urine in the corner of my apartment. They came and cleaned it up in a timely manner, but it still has a faint smell of dog urine. I have two tickets submitted to maintenance that have yet to be fixed and have been in for a month now. One for a light and another for blinds that have been warped due to the sun damage and would just like them replaced. I called yesterday to get an update off tickets and did not get a call next business day. I called today and try to speak with the property manager Mary, but have yet to be able to get a hold of her. The only person I have been able to talk to is Maddie. Though she seems very sweet, I was upset that it sounded like she had no idea about the tickets I had talked to her a month ago about and had to explain everything again. Frustration with this property management company has pushed me to write this review. I will give an update once the issue has been fixed. Yes the apartment is beautiful, but I havent had any good experiences yet. Will update when ticket is fixed I really hope there arent any more issues, this has literally been my worst management company to deal with, and Ive moved many different places in the military. Will update later if experience changes to keep as accurate as I can.
Mar 24th, 2021