ASPM-SanDiego

( 191 Reviews)
ASPM-SanDiego

San Diego, CA

Hours of Operation

  • Monday: 8:00 AM - 6:00 PM
  • Tuesday: 8:00 AM - 6:00 PM
  • Wednesday: 8:00 AM - 6:00 PM
  • Thursday: 8:00 AM - 6:00 PM
  • Friday: 8:00 AM - 6:00 PM
  • Saturday: Closed
  • Sunday: Closed

Chamber Rating

Verified Member
4.2 (191 reviews)
147
5
1
7
31

About

ASPM-SanDiego is located at in San Diego, California . ASPM-SanDiego can be contacted via phone at (858) 430-5700 for pricing, hours and directions.

Contact Info

  •   (858) 430-5700

QUESTIONS & ANSWERS

What is the phone number for ASPM-SanDiego?

The phone number for ASPM-SanDiego is: (858) 430-5700.


Where is ASPM-SanDiego located?

ASPM-SanDiego is located at , San Diego, CA


How big is ASPM-SanDiego?

ASPM-SanDiego employs approximately 20+ people.


What days are ASPM-SanDiego open?

ASPM-SanDiego is open:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed


How is ASPM-SanDiego rated?

ASPM-SanDiego has a 4.2 Star Rating from 191 reviewers.


Hours of Operation

  • Monday: 8:00 AM - 6:00 PM
  • Tuesday: 8:00 AM - 6:00 PM
  • Wednesday: 8:00 AM - 6:00 PM
  • Thursday: 8:00 AM - 6:00 PM
  • Friday: 8:00 AM - 6:00 PM
  • Saturday: Closed
  • Sunday: Closed

ASPM-SanDiego Reviews

Overall Rating

Overall Rating
( 191 Reviews)
147
5
1
7
31
Write A Review
S P
4 Reviews
Sep 14th, 2021


Martine Pelle
2 Reviews
Aug 14th, 2021

GROSS NEGLIGENCE – “the act of displaying extreme carelessness” Our complex in La Mesa went through fumigation. We were mandated by ASPM and our HOA to sign an agreement w/Accurate Termite basically waiving our rights to the process.
On the last day, we received a phone a call stating that some of the screens were broken. We entered the home. We were burglarized. Our next-door neighbor had his guns stolen. The neighbor behind us also was victimized.
I feel violated.
It was not until we called the La Mesa PD that I learned the break-in’s during fumigation is quite common.
I am outraged.
Why didn’t ASPM warn us? Apparently, burglaries during the fumigation process is common. Afterall, ASPM states they have been managing properties for 50 years. Surely, they knew.
When I called my insurance - AAA – I was told my insurance will go up.. Plus, there will be a 40% surcharge on top of the new rate. Now the cost of my insuring my home will increase.
In addition, it was not disclosed that Accurate Termite sublets the fumigation work to Next Generation Termite. They never disclosed to us the name of the “guard” service during the fumigation – Bald Eagle Security. Everything was kept a secret.
Afterwards, ASPM sent a mass communication e-mail to the homeowners:
“We regret to inform you that during phase one of the termite tenting, three (3) units were burglarized. Of those three, two had multiple items stolen.
Phase two begins next week. We urge you to please take all valuables, important documents, jewelry, guns, high priced items, etc. with you while you vacate the unit.
These items are your responsibility to secure”
I am a Senior Citizen. I feel abused. I feel deceived. What a terrible Property Management Company.
ASPM-SD withheld common knowledge and information about the inherent crime danger. I strongly believe this was “gross negligence” on their part.


A B
3 Reviews
Jul 22nd, 2021

We are a small community and I have not experienced a professional level of customer service that one might expect, especially in a small community. The manager assigned to our community is condescending often rude during Q&A with HOA members. Also, if community has repair needs for some reason and they are discussed during meetings, they are always the lowest bidder somehow, really interesting how that works out for them, company overall not very transparent and has a outdated website the interfacing is not user friendly at all, but I imagine that is on purpose since customers won't bother if it's too troublesome. Poor record keeping, not all minutes and other things are available online. Will vote not to have this contract renewed when their time is up.


Johnny Pham
1 Reviews
Jul 12th, 2021


Skyler Lew
1 Reviews
Jun 26th, 2021

2021-6-18 I still haven't received any response back from my email to Mike nor his manager Steve. Today, a boy that lives in my complex was standing near the locked gate and asked me if I know when the pool will be reopened because it's been hot all week. Sadly, I told him I don't because the management company that handles our building isn't doing their job. I just sent another follow up email to Steve and Mike today because we're about to start a hot weekend with no access to the pool. Steve has failed to respond to my messages in the past, so I've requested to escalate my complaint to his manager. Will continue to update this review as proof that ASPM is not professional, provides poor quality customer service, not responsive, lacks empathy, and does not care about the livelihoods of their residents.
2021-6-17 ASPM not doing their jobs again. I asked my HOA rep Mike Pereira when the pool will reopen. He advised that "when the state reopens, we will." aka June 15. This is all of the information he provided me. June 15 rolls around, and the pool gates are still locked. I follow up with Mike asking what happened and why the pool hasn't reopened according to the expectation he set with me. He replies back: "Yes, the state re-opened today. There are still steps that are needed on our end to ensure our pool is ready to re-open. I will eblast the membership as a whole when we have a date confirmed." Later in the day, I received an email blast indicating that the janitorial staff will reopen the pool Thursday afternoon (June 17). It is now June 17 4:45pm and the pool is still locked up.
This week San Diego is getting hit with a heat wave, and the residents don't have access to a pool to cool off. ASPM cannot deliver on completing a simple task. This is absolutely unbelievable and unacceptable.
Their poor quality of service and unprofessional/rude staff (who clearly hate their jobs) will be one of the main reasons why I sell my unit.
AVOID ASPM LIKE THE BLACK PLAGUE!


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Overall Rating

Overall Rating
( 191 Reviews)
147
5
1
7
31
Write a Review
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