I am thrilled with the job 911 Restoration did on our two bathrooms. The whole experience from planning to execution was positive and seamless. Jordan did a great job evaluating the project and made great suggestions on ways to improve our initial plan - some of the suggestions even saved us money! Lauren and Kaylena did a wonderful job of keeping us updated and ordering all the components that we wanted. I simple picked out the different components and emailed them the links and they took care of ordering and receiving the products. My favorite part was Edgar the project manager. So professional and great at his job. The work was well done and perfect. Edgar also gave us great ideas that made the project even better. Not only that, he and Alejandro, contained the construction area and kept everything clean and organized. I will use this company each time I have a construction project. Mar 15th, 2024
Naturally Charitable
I love Edgar and his team. Thanks Mar 6th, 2024
George Kaye
We had an exhaust fan fire in one of our bathrooms and 911 Restoration took care of the restoration and repair work. From the start, working with Jordan Clarke and David Cipolla, we had nothing but a positive experience with the work they did for us. Their communication was excellent - who was coming out and when. All of the workers were professionals who came on time and did quality work. A shout out to the project manager Edgar Acosta who went above and beyond to help us. The timeline to complete all the work came in just as expected. I would highly recommend 911 Restoration if you ever need an emergency service. Feb 4th, 2024
Jeremy Ogilvie
We had a roof leak during some heavy rains that cause damage to the ceiling. After getting ghosted by my insurance company, a friend recommended 911 Restoration. David was able to send a team out the same day and they were able to set up a containment unit and finish the demo work in about 2 hours. The cut out the damaged part of the ceiling, removed the insulation, treated for mold, set up blowers and dehumidifiers and left the space spotless. Jose, Ramiro, Christian and Jose Jr. were very nice and professional. This company's communication is top notch. Jan 31st, 2024
Felipe Garcia
Christian Jose and Jose Jr did a fantastic job helping with water damage we experienced from flooding. They were extremely friendly, informative and took great care with our home. We highly recommend them! Jan 31st, 2024
911 Restoration of San Diego is located at 4174 Sorrento Valley Blvd. #H in San Diego, California 92121. 911 Restoration of San Diego can be contacted via phone at (858) 216-2488 for pricing, hours and directions.
I am thrilled with the job 911 Restoration did on our two bathrooms. The whole experience from planning to execution was positive and seamless. Jordan did a great job evaluating the project and made great suggestions on ways to improve our initial plan - some of the suggestions even saved us money! Lauren and Kaylena did a wonderful job of keeping us updated and ordering all the components that we wanted. I simple picked out the different components and emailed them the links and they took care of ordering and receiving the products. My favorite part was Edgar the project manager. So professional and great at his job. The work was well done and perfect. Edgar also gave us great ideas that made the project even better. Not only that, he and Alejandro, contained the construction area and kept everything clean and organized. I will use this company each time I have a construction project.
Business Response on GoogleMar 13th, 2024
Hi Lisa, Thank you so much for all the accolades! We are thrilled that you are happy with the outcome of your remodel. I will make sure to let the team know they did a great job! -Lauren
Naturally Charitable on Google
I love Edgar and his team. Thanks
Business Response on GoogleMar 18th, 2024
Hi Charity, Thank you for your review! I will pass your note on to the team. We would love to know what we could have done to get that 5th star. Your feedback is important so we can continue to work on being the very best! Please call or email the office at your convenience. -Lauren
George Kaye on Google
We had an exhaust fan fire in one of our bathrooms and 911 Restoration took care of the restoration and repair work. From the start, working with Jordan Clarke and David Cipolla, we had nothing but a positive experience with the work they did for us. Their communication was excellent - who was coming out and when. All of the workers were professionals who came on time and did quality work. A shout out to the project manager Edgar Acosta who went above and beyond to help us. The timeline to complete all the work came in just as expected. I would highly recommend 911 Restoration if you ever need an emergency service.
Business Response on GoogleJan 30th, 2024
We are thrilled to receive your five-star review and appreciate you taking the time to share your positive experience with 911 Restoration. It was our pleasure to assist you with the restoration and repair work following the exhaust fan fire in your bathroom.We're delighted to hear that Jordan Clarke and David Cipolla played a key role in ensuring a seamless and positive experience for you. At 911 Restoration, we understand the importance of effective communication, and we are pleased that our team kept you well-informed about the process, from identifying who would be on-site to the precise timing of their arrival.Our team takes pride in maintaining the highest standards of professionalism, and we are pleased that you found our workers to be not only punctual but also dedicated to delivering quality work. It's heartening to know that our project manager, Edgar Acosta, went above and beyond to assist you during this challenging time. We will make sure to pass on your appreciation to him and the entire team.We understand the urgency of emergency services, and we are thrilled that the completion of the work aligned with your expectations. Your recommendation means a lot to us, and we are grateful for the trust you've placed in 911 Restoration.If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you again for choosing 911 Restoration for your restoration and repair needs.
Jeremy Ogilvie on Google
We had a roof leak during some heavy rains that cause damage to the ceiling. After getting ghosted by my insurance company, a friend recommended 911 Restoration. David was able to send a team out the same day and they were able to set up a containment unit and finish the demo work in about 2 hours. The cut out the damaged part of the ceiling, removed the insulation, treated for mold, set up blowers and dehumidifiers and left the space spotless. Jose, Ramiro, Christian and Jose Jr. were very nice and professional. This company's communication is top notch.
Business Response on GoogleFeb 4th, 2024
We appreciate you taking the time to share your experience with 911 Restoration. It's disheartening to hear about the challenges you faced with your insurance company, but we're glad you reached out to us for assistance.David and our team understand the urgency of addressing water damage promptly, especially during heavy rains. We're delighted to hear that our team, including Jose, Ramiro, Christian, and Jose Jr., was able to respond promptly, setting up a containment unit and completing the demo work efficiently.At 911 Restoration, we take pride in our thorough approach to restoration, and it's great to hear that the team successfully cut out the damaged part of the ceiling, removed insulation, treated for mold, and left the space spotless—all within about 2 hours. We'll make sure to pass on your compliments to Jose, Ramiro, Christian, and Jose Jr. for their professionalism and kindness.Effective communication is a cornerstone of our service, and we're pleased that you found our communication top-notch. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.Thank you for choosing 911 Restoration. We're here for you whenever you need us.
Felipe Garcia on Google
Christian Jose and Jose Jr did a fantastic job helping with water damage we experienced from flooding. They were extremely friendly, informative and took great care with our home. We highly recommend them!
Business Response on GoogleFeb 1st, 2024
Hi Felipe! While we are sorry to hear that you were affected by the recent floods we are very happy to hear that our crew took such good care of you!