Homewood Suites by Hilton Palo Alto
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4329 El Camino Real
Palo Alto, California 94306 - (650) 559-8700
- Website
Hours
Chamber Rating
About
Homewood Suites by Hilton Palo Alto
Make yourself right at home at Homewood Suites by Hilton Palo Alto. Enjoy the ideal location, just minutes from Silicon Valley, downtown Palo Alto and Stanford University. Unwind in a comfortable studio, one or two bedroom suite. Prepare meals in the fully equipped kitchen – complete with a dishwasher, microwave, twin burner cooktop, coffeemaker and a range of utensils. Take advantage of our complimentary grocery shopping service and let us stock your suite with all your favorite foods, or pick up snacks and travel essentials at the Suite Shop. Every suite at this extended-stay hotel in Palo Alto, CA, features separate living and sleeping areas, a sofa bed and two TVs. Stay connected throughout your stay with complimentary internet access.Join us for a complimentary full hot breakfast, served every morning at our all-suite hotel in Palo Alto. Enjoy our Welcome Home Managers Reception on Wednesday evenings, dinner and drinks.* It’s easy to exercise with our fitness center and outdoor pool. The outdoor terrace is the perfect spot to soak up the California sunshine and enjoy a barbeque with friends.Host a meeting or event for up to 50 guests in our 900 sq.ft. meeting room, which is divisible into two smaller spaces. Let our experienced staff help plan the details, ensuring your event is a success. Visit the complimentary 24-hour business center to put last minute touches to your presentation.*State and local laws apply.
Contact Info
- (650) 559-8700
- Website
Payment Methods
- AMERICANEXPRESS
- CASH
- DINERSCLUB
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Homewood Suites by Hilton Palo Alto?
A The phone number for Homewood Suites by Hilton Palo Alto is: (650) 559-8700.
Q Where is Homewood Suites by Hilton Palo Alto located?
A Homewood Suites by Hilton Palo Alto is located at 4329 El Camino Real, Palo Alto, California 94306
Q What is the internet address for Homewood Suites by Hilton Palo Alto?
A The website (URL) for Homewood Suites by Hilton Palo Alto is: https://www.hilton.com/en/hotels/paopahw-homewood-suites-palo-alto/?SEO_id=YEXTN-AMER-HG-PAOPAHW&y_source=1_MjMyNzk2Ny01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is Homewood Suites by Hilton Palo Alto?
A Homewood Suites by Hilton Palo Alto employs approximately 20+ people.
Q What days are Homewood Suites by Hilton Palo Alto open?
A Homewood Suites by Hilton Palo Alto is open:
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Q How is Homewood Suites by Hilton Palo Alto rated?
A Homewood Suites by Hilton Palo Alto has a 4.4 Star Rating from 695 reviewers.
Hours
Ratings and Reviews
Homewood Suites by Hilton Palo Alto
Overall Rating
Overall Rating
( 695 Reviews )Lydia Cole on Google
Pros:
-Our room had a full kitchen
-Close to Stanford
-On-site laundry
-Pool room (if you're into that)
Cons:
-Poor Lighting: Rooms are very dark even with the curtain open. We actually went to the local Target and bought some lamps. That's how severe it was.
- Hard to get towels: They often question why you want extra even though they only provide a few per room. We had to explain that there is more than one person in our reservation, we can't survive off a couple towels for our entire multi day stay.
- Service is slow: If you need something they forgot to put in your room such as Kleenex or towels ... Expect to have to call the front desk many times because they don't show up
Jordan Flemming on Google
Mitcheal Thornhill on Google
Abdullah Riaz on Google
Check in process was smooth, room was clean, breakfast had lot of options. So technically it should have been a 5 star experience, but during our visit there was a power outage in the middle of the night and we had to sleep through the outage without any electricity. Next day morning we were given $25 voucher for the fire alarm that triggered due to sudden electricity outage. That voucher could be redeemed in their suite shop. However I was surprised this property did not have a back up power generator to overcome any electricity outage. Also, only 1/4th of the hotel rooms were impacted and rest of the property had electricity because of which we felt may be hotel did not feel the urgency to fix the outage due to minimal impact. However for the guests staying on that end of the hotel must have had a horrible time sleeping that night. Next day we requested to be moved to another room as there was no update on the outage and we had no ventilation in the room. Staff member, named Gio, in the reception area gladly provided us with another room on the non impacted side of the hotel. Appreciate his help on that. He was kind enough to charge my phone in the reception desk since my phone's battery had drained over night. Once we moved to new room, hot water was still not available and looks like it was impacted for everyone in the premises. Around 1 pm things came back to normal. It was indeed a tough 24 hours for us especially with kids around. I understand these are edge case scenarios, but for a hotel chain this big, I would definitely expect them to have backup power generators or some proactive measures to help their guests feel better. This was definitely a first for me.
HAJIME SAKUMA on Google
I stayed here for 4 nights at the end of February for work.
I stayed on the 4th floor and the kitchen and refrigerator were large enough and the room was functional. Friendly front desk staff.
Late at night on the fourth night, the fire alarm sounded for a long time and we prepared to evacuate. The alarm stopped after a long time, but we were not informed that there was no problem after that, so we did not know if we should release the evacuation.
On the day of check-out, the elevator was completely stopped due to a malfunction; there was no sign on the door of the elevator on the 4th floor, and you had to go to the reception on the 1st floor to confirm that the elevator was out of order.
Since there is only one elevator, it was very hard for me with a broken knee to go down from the 4th floor to the 1st floor with heavy luggage.
On the third night, an unknown guest kicked the door of my room several times, which gave me a sense of fear.
Overall, I felt uneasy about the management and security of the hotel.
Overall Rating
Overall Rating
( 695 Reviews )Write a Review
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