Country Club Awnings

( 12 Reviews)
Country Club Awnings
74-885 Joni Dr Suite 6
Palm Desert, CA 92260

Hours of Operation

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7:00 AM - 11:00 AM
  • Tuesday: 7:00 AM - 11:00 AM
  • Wednesday: 7:00 AM - 11:00 AM
  • Thursday: 7:00 AM - 11:00 AM
  • Friday: 7:00 AM - 11:00 AM

Chamber Rating

3.0 (12 reviews)
5
1
0
1
5

About

Country Club Awnings is located at 74-885 Joni Dr Suite 6 in Palm Desert, California 92260. Country Club Awnings can be contacted via phone at (760) 346-5006 for pricing, hours and directions.

Contact Info

  •   (760) 346-5006

QUESTIONS & ANSWERS

What is the phone number for Country Club Awnings?

The phone number for Country Club Awnings is: (760) 346-5006.


Where is Country Club Awnings located?

Country Club Awnings is located at 74-885 Joni Dr Suite 6, Palm Desert, CA 92260


What days are Country Club Awnings open?

Country Club Awnings is open:
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 11:00 AM
Tuesday: 7:00 AM - 11:00 AM
Wednesday: 7:00 AM - 11:00 AM
Thursday: 7:00 AM - 11:00 AM
Friday: 7:00 AM - 11:00 AM


How is Country Club Awnings rated?

Country Club Awnings has a 3.0 Star Rating from 12 reviewers.


Hours of Operation

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7:00 AM - 11:00 AM
  • Tuesday: 7:00 AM - 11:00 AM
  • Wednesday: 7:00 AM - 11:00 AM
  • Thursday: 7:00 AM - 11:00 AM
  • Friday: 7:00 AM - 11:00 AM

Country Club Awnings Reviews

Overall Rating

Overall Rating
( 12 Reviews)
5
1
0
1
5
Write A Review
Deena Fernandez
Sep 5th, 2021

Terrible experience. They never showed up for our appt. Glad they didnt show up. We found someone more reliable.


David Martinez
Jul 28th, 2021


Cynthia Bean
May 24th, 2021


Matt Stewart
Mar 16th, 2021

We’ve had an awful experience with Country Club Awning. The day that our two awnings were to be installed, their inept installation team drilled cockeyed holes into the soffit of our freshly painted house (which was in the midst of a renovation) as well as anchored a support pole to the facade in an attempt to hang the first awning, which, of course, was crooked. To rectify the problem, the two installers then tried bending the awning frame and pole to make it appear straight and level. We told them to stop and take the awning down. Upon removing the frame and setting it on the ground, we noticed a hole in the fabric on the awning’s facing. We then called CCA’s owner, Brain Lanning, who came out a few days later to assess the damage.
Initially Brian was apologetic and amenable to rectifying the situation, telling us that this happened because his installation team had never hung an awning in this way and promising to pick up the awning frame and pole early the following week so that they could be repaired and repainted, and that the frame would be recovered. He also promised to handle our awning situation himself from there on out, including installing the awning. Brian also gave us his cell number so that we could communicate with him directly, instead of going through his office. In the meantime, we had our contractor repair and repaint the wood on the soffit and the plaster on the facade of our house in preparation for round two.
The following Wednesday morning the awning and pole had still not been picked up, so we contacted Brian who proceeded to give us a hard time for calling him on his cell and told us to call his office. When we phoned Stephanie in the office, she told us that the awning frame and pole would be picked up the following afternoon. At 3:30pm on Thursday we called Stephanie to find out what was going on. She said that she’d check with the person doing the pickup and call us right back. She did not call back and when we tried reaching her, the office was closed for the day. When we phoned the next day, Stephanie said that they would arrange the pick up for the following Friday. At that point we told her that we had no interest in continuing to work with Country Club Awning and cancelled the order.
To our great surprise, Brian’s son Nick arrived at our door the following Friday to pick up the awning and pole. We told him that we had cancelled the order and had no interest in working with their company. Nick was very apologetic and wanted to know what had happened. We ended up speaking with Nick for almost an hour. During that conversation he explained that his father had experienced a health issue the previous week and that he would make sure that we received a full refund on our deposit. Nick then provided us with his cell number so that we could set a time to pick up the refund check from their office.
When we called the next week, Nick suddenly couldn’t remember who we were and told us that he would have to speak with his father about issuing the refund and would call back in an hour. Naturally we got no return call. When we followed up the next day, Nick said that they still wanted to pick up the awning and pole and complete the job. We said that we were not interested in moving forward and expected him to honor his promise. Since that conversation Nick has dodged our calls and the few times that he has answered his cell, he has hung up as soon as he realizes who is calling. This situation has left us frustrated and feeling that we have no alternatives besides leaving a negative review and exploring our options in small claims court.


CKoala
Oct 13th, 2020

Had need to replace our awning that was damaged by someone else.  We had used Country Club Awnings about 4 years ago, and they had done an excellent job.  They were scheduled to show up to day between 9 and 10 am, and were at our door at 5 minutes before 9.  It would have been more convenient for them to walk to our back patio through our house, but before even offering that as an alternative, they inquired if there was somewhere close by they could use to access our back patio.  Worked quickly, quietly, and neatly.  Did an excellent job.
When contacting Country Club Awnings, dealt with Elizabeth.  Explained we had a short window to have our awning replaced.  She was able to get the work done within that window of time, and could not have been more pleasant.  Very pleased with their service.  Would highly recommend them and if the need arises again for awning work, would not hesitate to contact this company first!


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( 12 Reviews)
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