T-Mobile - Closed

eL enanO 7 !!!! _{on Google}

Jul 29th, 2021

Horrible customer service. Few months ago we walked in yo cancel 2 watch lines that were not in use. Manager there talked us into lowering the bill if we just made those 2 Samsung watches into 2 additional lines for my kids. Ended up walking out of there with 4 line plan and supposed to be a 40 something decrease on my bill. 2 free phones for the kids with activation. The 2 new phones have had wireless connection maybe 1 month in total out of 4 or 5. Checked with the store a few times but just swapped the sim card the last time and said sorry it's not working. We can't do anything. So basically you need to upgrade those 2 phones. An $800 for a pair of manufacturer defect phones is insane. They talk you into the typical bs just to get a quick sell and end up screwing you as always. Not only do I have 4 lines with only 2 working phones but my bill is actually nearly 50 dollars higher than they promised. Manager is never there and his sidekicks just seem not to want to work with they're lazy zero interest given. Smh

chris malone _{on Google}

Jun 24th, 2021

Good staff

robert yaffe _{on Google}

May 8th, 2021

Tmobile is an awesome cellular service.