Chase Bank

Karen Marshall

May 11th, 2022

Tony is the manager here, at my home branch for Chase. I always find him welcoming and very helpful whenever I need anything. He is very accommodating. Last manager wasn't a patch of him, I hope he stays with them a long time at this location... !

krab1718

Nov 22nd, 2021

Amazing service from Tony (a very capable manager) and Fatemeh!
I was having difficulty getting my concerns met with the 800 # and with my home branch. So, I decided to Google which local branch had the most stars/ best reviews. This specific branch on Jamboree rd in Newport Beach came up. Google reviewer had mentioned Fatemeh's top notch customer service skills and I think even here on Yelp as well. I was so pleased to hear her name when she answered the phone. She graciously got me in touch with Tony and I am almost in tears by the kindness he showed in explaining a situation that has taken weeks for everyone else in other Chase depts to explain. He was capable and knowledgeable. During this time of Covid, people have lost patience, it is assuring to see a branch with a team that truly understands their clients.
Thank You Fatemeh and Tony!

Frank Grossman

Nov 22nd, 2021

I had several issues/items to take care of and was helped by Fatemeh and Leonard. Both team members were extremely kind, professional, and helpful. I also have to add that Leonard was particularly awesome, both for the effort he gave to help me take care of some things and also because of his amazing personality. This is a great bank branch that certainly deserves some recognition!

Kevin Cortright

Nov 22nd, 2021

Bank is closed