Freedom Mortgage - Call Center San Diego CA

Timmy Kush _{on Google}

Feb 17th, 2024

Heard they harass deceased employees about there job after not giving them medical leave

Dino _{on Google}

Jun 28th, 2023

Freedom mortgage is the worst. Im selling my house and I called to let them know the new buyer is paying the mortgage out. Instead of calling me and giving me a warning the payment havent been received they hit my credit report for being late when I called and explain the house was sold. Their lack of trying to help a military person is disgusting. Stay away from the company.

Anna Castelo _{on Google}

Jan 9th, 2023

Freedom Mortgage acquired my mortgage 12months ago and it has been a nightmare ever since. Customer service technicians are ill informed. I have to always call 2xs to verify the info I received previously was accurate, it has not been yet. I have yet to have a 1x only, successful call. They have even sent me IRS forms stating if they are not returned signed then action against me will take place. Come to find out they sent them to me accidentally but instead of acknowledging their mistake they said stated they still needed to be filled out and best to have on file but no further action was needed, specifically a W-9 which is for business tax ID info. I have zero confidence in this mortgage company. Avoid doing business with them if possible.