Birch Creek
-
575 S Rengstorff Ave
Mountain View, CA 94040 - 650-206-4928
Hours
Chamber Rating
Contact Info
- 650-206-4928
Questions & Answers
Q What is the phone number for Birch Creek?
A The phone number for Birch Creek is: 650-206-4928.
Q Where is Birch Creek located?
A Birch Creek is located at 575 S Rengstorff Ave, Mountain View, CA 94040
Q What is the internet address for Birch Creek?
A The website (URL) for Birch Creek is: https://www.udr.com/san-francisco-bay-area-apartments/mountain-view/birch-creek/
Q What days are Birch Creek open?
A Birch Creek is open:
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 10:00 AM - 5:00 PM
Q How is Birch Creek rated?
A Birch Creek has a 3.1 Star Rating from 83 reviewers.
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Ratings and Reviews
Birch Creek
Overall Rating
Overall Rating
( 83 Reviews )Zan B on Google
I've filled out their application, and I got spammed with text. They automate their leasing process to another country, I think the Philippines. I've even come in person, and there is literally no one working. I have to virtually tour myself. It's so impersonal, and I have no way of asking extra questions, etc. They also list they have a 1 bedroom 1 bath and now after I've come all this way they say they actually only have 2 bedrooms. This apartment complex seems nice, but trying to rent is impossible and their listings aren't correct.
Mohsen Toolami on Google
Prateek Narendra on Google
The apartment is alright. But the maintenance isn't good. My dishwasher is clogged for the 4th time in 3 months. It's now getting clogged after 2 washes. The team is cutting cost by not having anyone in leasing office during working hours and a maintenance that is not on standby and ready to fix on same day. Please consider other apartments when renting
Update - while the maintenance took some additional time, my dishwasher was replaced which had no issues. Upgrading rating
Update #2 - shower plug isn't working. It's cold and I can't take a shower. Maintenence team said it doesn't qualify as emergency. Downgraded rating
Isabella Streyar on Google
the apartment itself is okay. Don't bother having any sort of maintenance they take months to respond, or you contact them numerous times for them to respond "we'll be on it!" for you not to hear anything back for days, weeks, or months at a time. I've had a hanging tree over my balcony for 5 month's, and no response from any one then to finally message them again after 2 months they decided they were going to wait until further notice because it wasn't in a budget???? The office is never open, nor do they respond to anything, and if they do it's usually the same response which isn't useful. Our sink's been clogged since we moved in (its been 2 years btw), yet that hasn't been fixed either :D - Also, we constantly have people digging through our trash bins, homeless people or someone in his car driving up at 5am to get trash from the bins. Yet nothing is ever done about that either, which makes a uncomfortable living situation as well. Its a literal headache living here, honestly just avoid the virtual tour.
Huizhe Zhao on Google
Had my apartment tour booked and confirmed. Arrived on time for my tour, only to be told no tours were available. I took time out of work and drove all the way for a confirmed appointment, get through their complicated check in system, only to be a colossal waste of time. I can only imagine how they interact with their existing tenants.
Overall Rating
Overall Rating
( 83 Reviews )Write a Review
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