Perfect Engine Inc

Very clean. Great customer service. Efficient. Knows all engine information. Allakes and models.
Jul 21st, 2021

I ordered 2 sets of pistons from the woman that answers the phones. They arrived about 10 days later and they were NOT the ones that I ordered. I called up to let them know that I didn't get what I ordered. They said to return them for a refund so I did. A little over a week went by and I called them back because they didn't call me. They had received the pistons and were waiting to hear back from their warehouse. Then she informed me that there would be a 15% restocking fee. I informed her that there better not be, They sent me the wrong pistons which wasn't my fault. I also informed her that I expected a refund on the shipping as well. She finally agreed to pay half of the shipping charge. I informed her that I already paid for half the shipping charge because I paid to ship the pistons back to them. She then agreed to pay all the shipping charges. Another week goes by and I still hadn't received a refund so I called back. She said that she didn't have my CC # to refund to so I gave it to her again. I waited 4 business days and called back because my account didn't show a refund from them. She said that they had a problem with their CC machine and couldn't do any refunds right now but would I accept a check in the mail. She said that she would put a check in the mail on Monday. I agreed and waited for a week and a half. Still haven't received a check so I called back. She then said that she mailed it off this last Monday which would be a week after she said she would mail it off last time. I waited another week and a half and it still hasn't arrived. Now when I try to call back it cycles on their phone merry go round over and over again. One time the phone clicked like someone answered it and then hung up. I've been very polite every time that I called them. Even when it's really obvious that I'm being lied to. It doesn't take a rocket scientist to realize that nor does it take one to realize that I'm being given a total run around. I just want my 435.00 back which is what I'm owed. Stay away from this company, they will only screw you over. I've done business in the past with this company and the only time I wasn't given the run around was when I dealt with Rafael but he never answers the phone anymore.
Jun 17th, 2021

Apr 1st, 2021

Oct 29th, 2020

Oct 15th, 2020