Kentfield Hospital is located at 1125 Sir Francis Drake Blvd. in Kentfield, California 94904. Kentfield Hospital can be contacted via phone at (415) 456-9680 for pricing, hours and directions.
My Sister was recently moved there from Kaiser for respiratory and kidney crisis. the communication between Dr & nurses is horrible. This was supposed to be the next level of care from the hospital, I have not seen any improvements in fact she has taken steps backwards from the improvements she made while at Kaiser. The doctors do not fully read the patients charts and records. The Dr rotation is so frequent you dont know who is in charge of the patient treatment plan. If your family member is headed there you must be hands on with frequent On-site visits.
Cindy Vang on Google
My brother rehab in this hospital for 2 and half months. He wasnt take care of properly. Every time i see him hes so unclean, he had sleep around both his whole eyes. He always have red eyes. His mouth clumps of dead tissue on this tongue. Nurses dont even care so suction out. Im always having to tell them to do so and i only visit on the weekends. He passed away last night. They dont know how his heart couldve stopped. And the most important part, they forgot to let us know this happened. They never notified us. The Marin hospital they transferred him to had to call us and let us know he had passed. It was the saddest day of my life. This should be investigated.
Latrice Brock on Google
The staff there is totally unprepared to care for patients who require both medical & rehabilitation needs. My Sister was transferred there from Kaiser, & none of the doctors or nurses were even familiar with her past medical history, even saying that they had not reviewed her file from Kaiser. They have traveling doctors on staff who don't have the time to get familiar with the patient's medical history. They only focus on the rehab part for specific issues. The staff get's extremely mad if you ask questions about patient care or what the medical treatment plan is. As my Sister's advocate, I will not back down nor apologize for asking questions. I have had to tell them more about her medical history because they have no clue. There is no one in charge that you can escalate complaints to. No oversight of the facility on care, limited medical resources. We were told that this was the next level of care, but we are seeing my sister decline & not improve. Even though we frequently visit, they still provide sub-par treatment, & can be rude because we pay attention to how things run & how my Sister is being cared for. You almost need someone to do daily visits just to hold the staff accountable. If you have another LTAC option I recommend you choose that over Kentfield.
Anna Ingram on Google
Thank every God, and every entity that exists for Kentfield and their phenomenal staff! It feels as if we've won the lottery having witnessed the level of care they devotedly give to my mother daily! We have had a crash course on learning the difference from those who believe the oath they take when practicing medicine, and those who's oath is only to serve themselves or the capitalistic system we live in! It's been utterly heart breaking to see this woman, my mother, who means so much to my sister and I be treated worse than feces that's been scraped off your shoe, and the negligence she's suffered has had such devastating consequences that have left her, literally unable to ever walk again!
Kentfields staff go above and beyond in every way possible. They have restored my faith in the medical field. My mother is finally receiving the care she's so desperately needed for the past three months. I've never seen a team work so diligently to ensure their patients recover well, and they truly value the relationships they build with the patients too! I'm in shock and awe of them. One of my mom's first nurses was having a particularly difficult time hearing and understanding mom due to the trach she now has. So this nurse gave mom pen and paper to communicate and also made a chart of frequently asked questions and phrases most patients use regularly so she could point to what she needs and he could be sure of how hes caring for her......a real chart, can you believe that? Understanding mom and being able to communicate with her is that important to him. I'm still amazed by that. We're so grateful our mom is there, and really don't know how you repay people like this? The level of care they demonstrate is unlike no other I've ever seen, and will be missed when mom has to leave. If I could give more stars I would!
Business Response on GoogleAug 6th, 2023
Anna,Thank you for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. The best of luck to your mother and you.Ann Gors, CEO
