High Sierra Electric & Generators

Gary Reedy _{on Google}

Apr 16th, 2021

I had difficulties in scheduling over the phone, and encountered a surprisingly unprofessional attitude by Edison, who in my opinion, should not be doing customer service. I went with another local company who has a delightful person handling scheduling and billing, and was much more upfront and reasonable about what to expect. The call fee or minimum fee is $68 instead of $240.

Thomas Israelian _{on Google}

Apr 12th, 2021

The service was prompt, thorough, and professional. What I appreciated most was the explanations offered as to the service. Thanks!

Lee Auerbach _{on Google}

Dec 23rd, 2020

This business is not professionally run. They do not respond to phone calls or emails. To obtain reliable and responsive service, we have had to use companies from out of town.

Kim White _{on Google}

Jul 29th, 2022

We have had an issue for over two months to get someone to actually show up to do the first service on our Generac. Three appointments booked weeks in advance and then no one showed up and meanwhile hours were collecting on the generator. We called several places yesterday again and they were booked out for months. High Sierra returned a call and I explained the situation, our frustration, the hours on the generator and they agreed to try and fit us in. They called this morning and were able to fit us in early this morning before they started their normal day. Edison answered every question we had, walked through the service and what was being done, and suggested a change out for a better battery. Could not be more happy with the prompt service that we received and will be using them in the future.