Comfort Inn Gilroy

Comfort Inn Gilroy

Hours

Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours

Chamber Rating

Verified Member
2.9 - (266 reviews)
67
50
36
28
85

About
Comfort Inn Gilroy

Stay with Us in California Close to Silicon Valley, Monterey Bay, and golf Enjoy convenience and comfort at our AAA-approved, 100% non-smoking The Inn at 8435 Gilroy hotel. Our location off Route 101 makes it easy to get to popular area attractions like Monterey Bay, while our clean and accommodating guest rooms guarantee comfort throughout your stay.

Contact Info

Services

  • Hotels
  • Hotels & Travel

Specialities

  • Hotels
  • Hotels & Travel

Questions & Answers

Q What is the phone number for Comfort Inn Gilroy?

A The phone number for Comfort Inn Gilroy is: (408) 848-4108.


Q Where is Comfort Inn Gilroy located?

A Comfort Inn Gilroy is located at 8435 San Ysidro Ave, Gilroy, CA 95020


Q What is the internet address for Comfort Inn Gilroy?

A The website (URL) for Comfort Inn Gilroy is: https://comfortinngilroy.com


Q How big is Comfort Inn Gilroy?

A Comfort Inn Gilroy employs approximately 20+ people.


Q What days are Comfort Inn Gilroy open?

A Comfort Inn Gilroy is open:
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours


Q How is Comfort Inn Gilroy rated?

A Comfort Inn Gilroy has a 2.9 Star Rating from 266 reviewers.

Hours

Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours

Ratings and Reviews
Comfort Inn Gilroy

Overall Rating

Overall Rating
( 266 Reviews )
67
50
36
28
85
Write a Review

Alfredo Ochoa on Google

image Place was good, good location near freeway and food. I got a room because of work and bed was comfortable enough to get a good sleep. I would recommend.

Business Response on Google Mar 23rd, 2024
Hello Alfredo,Thank you for rating our hotel so highly Comfort Inn Gilroy! We appreciate your compliments on our comfortable bed and clean room. It is our earnest desire to keep you satisfied with our services, cleanliness, staff hospitality and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area.

Lizet Ybarra on Google

image Clean rooms. Good size.

Business Response on Google Mar 15th, 2024
Dear Lizet Ybarra,Thank you for leaving your five-star rating of our Comfort Inn Gilroy hotel. We appreciate your compliments on our spacious room. It is our earnest desire to keep you satisfied with our services, cleanliness and we are thrilled to hear of our success in this ambition. We hope to impress you again during your next visit and we thank you for sharing your experience.

Larry James on Google

image I've stated this location multiple times and the staff is always friendly and the rooms are always very well taken care of. On one instance where there was a room mishap (not the hotels fault) the staff immediately jumped in and resolved it changing me to another available room.
Food & drinks: Free breakfast in the morning has made some recent changes by actually adding protein like eggs and sausage to go along with the waffles, biscuits and pastries. Unfortunately the eggs on both mornings I've stayed here have been very rubbery around the edges as if they have been sitting in the marmer for way too long.

Business Response on Google Mar 25th, 2024
Hello Larry,I am so glad that you enjoyed the service we provide here in our hotel Comfort Inn Gilroy. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the room to be clean and comfortable. Knowing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! Your voice is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable trip for each of our guests. We hope to see you again soon!Kind regards,

Cathy Fuller on Google

image No one attending front desk. Note with bell stated the person stepped away for "15 minutes". 20 minutes went by with no one coming. 2 men were seated at a table, on the phone. I appealed to them finally, asking where the clerk was. They graciously got up and knocked on 2 different doors, but with no response. In the meantime, my husband walked the entire 3 floors then the outside perimeter looking for anyone that might even suggest looking like an employee, with equally no results. I had just looked up and began a call to Customer Relations when the front desk clerk showed up. His excuse was "in the bathroom". I let that slide. He was abrupt, sharp, and refused to answer a couple of simple questions (why are we paying up front when in the past our card was charged the last night by the auditor)...
For the remainder of our 3 day stay we saw only 1 time someone at the front desk.
The property was kept up, the room comfortable, but the front desk employee was most unpleasant.
Rooms: Neat, mostly clean (floor needed a good mopping), bed comfortable and everything functioned.
Safety: Without a front desk person watching who came and went, I was very thankful to be on the third floor.
Walkability: Close to outlet shopping, several restaurants and gas stations.

Business Response on Google Mar 19th, 2024
Dear Cathy Fuller,Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our staff. We apologize that the service provided by our front desk staff was not to your expectations, and we are very concerned to hear about your comments. It is our goal to make sure each guest enjoys a welcoming and comfortable experience, and it saddens us to hear that your time with us did not meet your expectations or our standards. We apologize for the issue you encountered with the service you received, and we will address your concerns with our team. Please keep us in mind for your next stay in the area.

OneofWe on Google

image Online Google $88 .. another online $104 .. argh $104 PLUS a $100 DEPOSIT! not "a credit hold" but an Actual Charge! .. I now understand a review I read about "Still Not receiving deposit back"

Business Response on Google Mar 12th, 2024
Hello OneofWe,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We assure you that each issue mentioned is being investigated and will be addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Overall Rating

Overall Rating
( 266 Reviews )
67
50
36
28
85

Write a Review

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