Western Union

Don I. _{on Yelp}

Oct 1st, 2022

Western Union is nothing but a pathetic organization. They ask me where the money was going, I told them my brother and then they wanted to know what the money was for. I told her it was none of her business.  It was only $200.oo dollars.  I have sent money to my brother several times, once for 300.00 and 150.00 dollars. I guess those losers think I am a hard-core criminal with all that money I am sending my brother.  I will be sending him money orders from now on.  Why waste my money on that pathetic organization.

Sid L. _{on Yelp}

Feb 17th, 2022

I just want you all to be aware that western union is not a safe way to send money. I have had enough of their lies. They can't tell anything about where your money is when it doesn't show up when they say it will. They money is being investigated or it's still in transition. They said this for a week. They took the money out of my account and then didn't know where it was, so then they told me after several calls that it is being investigated. I only send $35. why would you have to investigate $35? They money took more than a week to get from calif. to Tn. Really!!!!!They lose peoples money all the time and tell you it's tied up in some kind of made up situation. Don't lose your money go somewhere else.

Kevin M. _{on Yelp}

Dec 30th, 2021

I would give these A holes negative 10 stars if i could...My son was stranded 100s of miles from home, and I tried to send him $4000 transfer for cash pick up, so he could deal with his situation and get home. Western Union took the money, and the FEE ($239.00 ), from my account in seconds.  My son was unable to receive the funds as he was told at multiple locations that there is a $2000 per day, per person, limit on cash transfers and that he could not receive this transfer in ANY form. after many calls to customer service ( INDIA ) and being hung up on several times, I was told to cancel the transaction and I would be refunded, never mentioning the fact that...A: They take 7 buisness days to give you back your money (and then only the principal amount )AND...B: If YOU cancel the transaction THEY KEEP THE FEE ($239 )With the other option being to wait 45 days, and if the funds are not picked up THEY will refund the full amount.( its in the fine print )I could be wrong... but If you collect a fee for a service...then fail to provide that service due to your inability to do so...then refuse to return the fee you are a commiting  a form of theft...and in this case possibly interstate wire fraud...RUN WESTEN UNION OUT OF BUISNESS SO THEY CANT SCREW ANYONE ELSE...

Anthony W. _{on Yelp}

Nov 8th, 2021

I have done business with WU for many years. Until recently my only complaint was that they were expensive. But they were fast and convenient so that is what you pay for. Lately I have experienced another side. They put checks in place for transfers to China because there were some issues with fraud. I wanted to transfer money to my fiancée for a birthday gift. I started about 9 days before to make sure it had plenty of time. Now, a week later, I have spent hours on the phone and her birthday is 2 days away and I have yet to successfully complete a transfer. They ask intrusive questions about my private life and then proceed to cancel the transaction anyway. But not before they have already deducted the money from the bank account I specified. Their customer service is HORRIBLE. The application of their rules is arbitrary and does not take into account the history of the account. When you enter the transaction, it looks like everything is fine. Then, maybe, days later you find out they have held it up. They do not even notify you. This is just about the worst experience I have ever had with a business.