Chase Bank

Julian Reyes _{on Google}

Jul 28th, 2023

Good service

Ruthie Perales _{on Google}

May 23rd, 2023

Yesterday I came in to renegotiate my sons court appointed cd. I was trying to hear my options as we had put it on a 5yr when he was younger. Since he will turn 18y/o in November. The branch manager Connie was extremely unprofessional and didnt get all the facts and right away was telling me that she needs to see a court document. Needless to say I was not helped and I reached out to my husband who let me know that we dont need a court document. So being outside the bank still I went back inside. I began speaking to her with him on speaker and once he asked her a question she said that she will not discuss anything with him over the phone. That she had an open schedule and he could come talk to her in person. I informed her that he was out of town for business. She said well I cant do anything with out a court document. Minutes later she called me and left a voicemail stating that we didnt need a court document to change it to month to month Then called my husband stating that I miss heard her. Excuse me! I have been with Chase since Washington Mutual days and I was so taken back by the lack of professionalism. Being in her position she should know policy and her lack of knowledge is a mirrored affect of poor training tactics. Do better Chase as this situation is making me rethink who I want to bank with.

Isaac Sakrekov _{on Google}

Dec 26th, 2022

They seem like a happy family

Denise Toplin _{on Google}

Oct 22nd, 2022

I went to use the ATM inside of Chase Bank. It's been years since I used it, I asked my brother to help me and he did. He said the next time that I use it the more easier it will be for me. I'm so glad that they have ATM's outside of the bank as well as inside of the bank for convenience and savings time.