T-Mobile

BP BP _{on Google}

Jan 21st, 2024

Do you guys still carry the S 23 ULTRA??

Rodney Humphrey _{on Google}

Dec 31st, 2023

Just popped in to return an item. More than 30 minute wait. Left cell number and was told would get a text, never got one. So just left store. Have to try again.

Heather _{on Google}

Dec 29th, 2023

We walked into the store and not one worker acknowledged us even though they all looked up and seen us walk in. I was standing waiting to be checked in and nothing. A couple who walked in after us, sat down, was called over but not me who was standing waiting. We waited 10 minutes and not one employee greeted us to check in or anything so I left. When a customer walks in a simple Hi, be right with you would be nice. Worst T-Mobile Ive ever been to.

Rachel Mercier _{on Google}

Jan 6th, 2024

Ms. Lup is the best! Ms. Lup and Ms. Jennifer helped me get the better deal. Basically, everyone working there is very helpful, friendly, and professional! I went to a different tmobile store at the Victor Valley Mall. I was sold with get 2 new lines, get 2 new S23's for free. But something just didn't quite add up. So if you're greeted by Robert up there, beware! They did all the "heavy lifting" which was explained by Ms. Lup that my bill was going to be more expensive, only one of them is free, and my phone plan changed. I just sat there while Robert, with slight of hands push some buttons on his tablet, asked me questions, got the new phones with cases -btw, liquid screen protector is not worth it. I had it for 7 days, and my phone screen had multiple micro scratches. Not worth the hype- I wasn't well informed as to the pay breakdown, what my phone plan was going to be, I didn't know what deal I was really getting until I decided to go to Ms. Lup and her team, who better explained. She broke everything down for me. So, thank you for being upfront and patient with everything and helping me and my family get the best deal with the upgrades! The lines and wait time might be long or look busy, but just know that you and your family will be in good hands. They are trying to get you the best deal and bang for your buck! Also, they are trying to make sure y'all understand what your options are and what deals you are getting. So, please be patient! There are no dumb questions, only the ones that aren't asked which is what I did. No one is perfect, but this store made me feel like they really care. With the help of T-Mobile Customer service along with Ms. Lup and her team, everything was refunded, and I got the deal I was looking for! 2 free new phones, and my bill will still stay the same! I've been to multiple tmobile stores throught out the years, and out of all of them the store here at the temescal shopping center in Corona will be my forever home for all phone deals, upgrades, and tech support! These T-Mobile representatives care! Thank you for your time!