Kia of Chula Vista - Closed

wendy Acosta _{on Google}

Apr 9th, 2024

I want to let you know the exceptional customer service provided by Osvaldo during my recent interaction with you at your dealership.
I am truly impressed by Osvaldo's commitment to ensuring a seamless experience for customers like myself. From the moment he assisted me with getting my car, his professionalism and dedication were evident. Not only did he demonstrate excellent follow-up skills, but he also went above and beyond to address my concerns and ensure that all aspects of the service were handled efficiently.
It is rare to come across individuals who possess such a high level of expertise and customer-centric approach. Osvaldo's attention to detail and willingness to assist reflect positively on your organization. I believe that his exemplary performance deserves recognition, and I am pleased to provide this feedback highlighting his outstanding contributions.
I would like to express my gratitude to Osvaldo for his outstanding service and commend him for his exceptional performance. It is employees like him who make a significant difference in shaping a positive customer experience.
Thank you for providing a platform where individuals like Osvaldo can showcase their talents and deliver exceptional service. I look forward to continued interactions with your company based on the positive experience I have had.

Carter ___ _{on Google}

Apr 1st, 2024

They were very fast and the facility was clean.100% RECOMMENDED getting a car here!!!!!!!

Charissa Myers _{on Google}

Mar 26th, 2024

On, 03/28/2024 honesty was not their best policy!!! You cannot be upside down on a car you are leasing sir. If you did not want to sale the black Ev6 with sun roof to my husband and you should have told us instead of wasting our time.

Jocelyn Bojorquez _{on Google}

Mar 25th, 2024

Excellent service, Osbaldo, even after seeing my car removed, continues to help me with questions that arise, always willing to help and provide excellent service. Thank you so much

Debbie Westbrooks _{on Google}

Mar 23rd, 2024

am writing to express my utmost satisfaction with the exemplary service provided by one of your salesmen, Ozzy, at the Chula Vista Kia dealership. Ozzy's dedication and professionalism truly made my car-buying experience memorable and enjoyable. Since for whatever reason I did not receive a customer satisfaction email, I wanted to make sure I sent this.
From the moment I walked into the dealership, Ozzy's attentive demeanor stood out. He took the time to listen attentively to my exact wants and needs, demonstrating a genuine interest in ensuring that I found the perfect vehicle to suit my preferences. His ability to understand and accommodate my requirements exceeded my expectations.
Throughout the process, Ozzy exhibited a remarkable level of product knowledge, answering all my questions with confidence and clarity. His guidance and expertise helped me make an informed decision with confidence. Additionally, Ozzy's friendly and approachable nature made me feel comfortable and valued as a customer.
It is evident that Ozzy is not only passionate about the Kia brand but also deeply committed to providing exceptional customer service. His dedication and professionalism reflect positively on both himself and the Chula Vista Kia dealership.
I believe that employees like Ozzy are a valuable asset to your organization, embodying the values of integrity, reliability, and customer-centricity. My experience with Ozzy has solidified my trust and loyalty to the Kia brand, and I will not hesitate to recommend Chula Vista Kia to friends and family in the future.
Please extend my sincere appreciation to Ozzy for his outstanding service and dedication. He truly made a difference in my car-buying journey, and I am grateful for his assistance.
Thank you for maintaining such high standards of excellence within your dealership network. I look forward to continuing my relationship with Kia and experiencing the same level of exceptional service in the future.