Pinnacle at Otay Ranch Apartments

Flora Okami

Nov 14th, 2021

This is the worst experience I've ever had they deined us a apartment on the 1st and it's the 20th we have not receive our deposit, they lief on our application and said we canceled instead of saying they denied us the policy Says 10 days the dishonesty and lack of compassion is disgusting

Tanja Cantillo

May 7th, 2021

As a resident for a little over a year, Im pleasantly satisfied with my stay here. I pay a decent price, which didnt increase much after my first contract, for a nice 2br/2bth apartment + garage. All of my maintenance work orders were fulfilled quickly and professionally. I love the location! I can easily walk across the street to the park or grab some good food. If I did have to complain about something itd have to be the parking and the people. Cant do much about parking, but I dislike having to park blocks away so I can have family over. As far as people, its all about the dog poop. Why!?! The complex provides trash cans AND waste bags for owners to utilize and STILL I see people letting their dogs use the restroom and not pickup after them. You can also tell when you pass a resident who lets their animal go on the balcony and not clean it right away (one of my neighbors do this frequently). And lets not even mention the owners that cant be bothered to put their dogs on a leash. I understand policing this would be difficult, so 4 stars. Still a nice place to reside.

Anna Williams

Apr 14th, 2021

It was okay ish place. When we first moved in it was actually affordable and staff in the office was really nice. First forward a year and half. New staff took over and OMG how snobby where they, not to mention the prices started to go up and parking spaces all of the sudden needed to be paid for and cars were being broken into.