ONEWEST BANK

( 7 Reviews)
ONEWEST BANK
20505 Devonshire St
Chatsworth, CA 91311
Yext Power Listing.

Chamber Rating

Verified Member
3.9 (7 reviews)
5
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0
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2

About

ONEWEST BANK is located at 20505 Devonshire St in Chatsworth, California 91311. ONEWEST BANK can be contacted via phone at (818) 885-9065 for pricing, hours and directions.

Contact Info

QUESTIONS & ANSWERS

What is the phone number for ONEWEST BANK?

The phone number for ONEWEST BANK is: (818) 885-9065.


Where is ONEWEST BANK located?

ONEWEST BANK is located at 20505 Devonshire St, Chatsworth, CA 91311


What is the internet address for ONEWEST BANK?

The website (URL) for ONEWEST BANK is: http://OWB.COM


Is there a key contact at ONEWEST BANK?

You can contact Phyllis Barber at (818) 885-9065.


How is ONEWEST BANK rated?

ONEWEST BANK has a 3.9 Star Rating from 7 reviewers.


Key Contacts

Phyllis Barber
Manager

ONEWEST BANK Reviews

Overall Rating

Overall Rating
( 7 Reviews)
5
0
0
0
2
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Natalia Borta
5 Reviews
Jan 12th, 2021


Nancy T
6 Reviews
Mar 31st, 2020


Kathleen Bose
2 Reviews
Jul 18th, 2019

Very nice smaller type friendly attentive service. We don’t feel unknown like in the “big box” banks. Always greeted by name.


Lisa Vakay
2 Reviews
Apr 18th, 2019

I've been a customer for about a year. I picked them because they are the closest to my house. I own a business & as a result I need to go into the bank a few days a week. My first issue is that every time I go in, one of the employees says 'you're here again?' One of the times, I was withdrawing money & the teller forgot to give me my cash, so I walked back to remind him. As I was doing so, the manager said 'oh my god, go home already!' Also, they always only have one teller working so if there's more than one customer there you can guarantee that you will be there for at least 20 minutes because he has long conversations with each person.
I'm pretty patient, so I just shrugged it off until today. I went to pull out cash from another account and deposit it into this one. I forgot the other bank card (USAA) at one west. When I noticed it was missing, I went back to the bank because I was sure it was there. I walked in and saw it sitting behind the teller window.
They definitely know me, and I said 'phew I'm so glad it was here and not on the floor outside.' I assumed he would give it to me at that point, but he said that it is store policy that they cannot give back a debit card for an account that isn't with them. I asked if I could call the bank & have some type of verification and he said that no, they had to destroy it. It had obviously been sitting at his desk, so I asked why it was sitting there if that was the case. At that point, the manager walked over with scissors & cut it up right in front of me. Her EXACT words were 'they will audit us and we will get in trouble if we give this back to you.'
I'm 26 years old, so I think the manager thinks I'm an idiot & don't know what an audit is. I'm livid & im shocked that people can be this disrespectful to another person. I don't believe that there is any accountability at this location because I have seen them treat other customers in a similar manner.


Daniel Vakay
1 Reviews
Nov 23rd, 2018


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