Quality Cleaners

( 9 Reviews)
Quality Cleaners
1160 Harkrider St
Conway, AR 72032

Hours of Operation

  • Thursday: 6:30 AM - 6:30 PM
  • Friday: 6:30 AM - 6:30 PM
  • Saturday: 9:00 AM - 1:00 PM
  • Sunday: Closed
  • Monday: 6:30 AM - 6:30 PM
  • Tuesday: 6:30 AM - 6:30 PM
  • Wednesday: 6:30 AM - 6:30 PM

Chamber Rating

4.1 (9 reviews)
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About

Quality Cleaners is located at 1160 Harkrider St in Conway, Arkansas 72032. Quality Cleaners can be contacted via phone at (501) 327-3228 for pricing, hours and directions.

Contact Info

  •   (501) 327-3228

Services

  • ALTERATIONS
  • FIRE & SMOKE DAMAGE
  • FREE PICKUP & DELIVERY
  • LEATHER
  • SAME DAY SERVICE
  • WEDDING GOWNS

Specialities

  • COMFORTERS
  • FIRE DAMAGE
  • LEATHER
  • SMOKE DAMAGE
  • WEDDING GOWNS

QUESTIONS & ANSWERS

What is the phone number for Quality Cleaners?

The phone number for Quality Cleaners is: (501) 327-3228.


Where is Quality Cleaners located?

Quality Cleaners is located at 1160 Harkrider St, Conway, AR 72032


How big is Quality Cleaners?

Quality Cleaners employs approximately 6-10 people.


Is there a key contact at Quality Cleaners?

You can contact Kerry Pierce at (501) 327-3228.


What days are Quality Cleaners open?

Quality Cleaners is open:
Thursday: 6:30 AM - 6:30 PM
Friday: 6:30 AM - 6:30 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 6:30 AM - 6:30 PM
Tuesday: 6:30 AM - 6:30 PM
Wednesday: 6:30 AM - 6:30 PM


How is Quality Cleaners rated?

Quality Cleaners has a 4.1 Star Rating from 9 reviewers.


Key Contacts

Kerry Pierce
Owner

Hours of Operation

  • Thursday: 6:30 AM - 6:30 PM
  • Friday: 6:30 AM - 6:30 PM
  • Saturday: 9:00 AM - 1:00 PM
  • Sunday: Closed
  • Monday: 6:30 AM - 6:30 PM
  • Tuesday: 6:30 AM - 6:30 PM
  • Wednesday: 6:30 AM - 6:30 PM

Related Categores

Quality Cleaners Reviews

Overall Rating

Overall Rating
( 9 Reviews)
5
2
1
0
1
Write A Review
Tracey Reed
Mar 4th, 2021

You just don’t know what you have until it’s gone. :( Everyone that I have run into has expressed their wish that they were still in operation. We all miss you!!!


Denise Jackson
Mar 28th, 2020

Sign on front door says “Permanently closes”


Bobby S
Jan 17th, 2020

My wife dropped-off for a simple dry-cleaning/starching/pressing a nice, long-sleeved, white shirt for our son to be married in. It was supposedly ready on Wednesday. When my wife stopped by to get it on her way out of town early Thursday morning to prep for the wedding on Saturday morning, she discovered it had some sort of rust-colored streaks from the top of the right shoulder to the bottom of the right shirt tail. The owner said they were from his machine and he could try working on them. Obviously, no "Quality Control" was done by the staff as it was easily visible on the white shirt when my wife first saw it. Since the owner was not shocked and admitted it was from his machine, why would they use a machine at a cleaning business that they know puts rust marks on clothing...especially on a white shirt? The owner told her he would work on it personally and it would be ready IN ONE HOUR! I stopped by after 4pm (6-8 hours later) on my way out of town to the wedding and the worker didn't know anything about it, wasn't working on it (or anything else as far as I observed...just staring lazily out the door when I came in). Since he offered no status on the shirt, I finally coaxed him into taking some time out of his busy day and go try to find it. After a long time, he returned with it and the stains were still there. I asked him to call his boss which he didn't want to do. He was gone for a long time again and came back and told me that since my wife was leaving town, the owner ASSUMED he had all weekend to get back and work on it. My wife is an extremely detailed-oriented and communicative person...especially on critical things like the shirt my son needs for HIS WEDDING, so I am ABSOLUTELY CERTAIN she stressed that we had to have the shirt that day as we were all heading out of town to prep for the wedding that weekend and couldn't wait around for them to get around to cleaning the shirt at their leisure that was supposed to be ready the day before. That is why she got the 1-hour commitment from the owner and let him know that I would be picking it up later before leaving town myself. Since the worker wouldn't do anything and offered no solutions to the predicament they had caused, I finally just asked for a refund of the small fee so that I could get on the road and later attempt to clean it myself or find an actual clothes CLEANING business closer to the wedding venue...the worker couldn't or wouldn't refund the $2.50+tax. So, I asked him to call his boss again...and he wouldn't do that either. He said that his boss (the owner) told him that he would try working on it when he was back in the office...whenever that was going to be. I was touched by their too-late/useless offer, but I'm still not sure what the non-cleaning "worker" does or is authorized to do besides stare out the door and return clothing if he feels like it and the future ex-customers beg him hard enough for the return of their stained clothes. So, basically, WE PAID THEM to ruin our son's shirt, waste our time, delay our travel, feed us excuses, and not provide cleaning/customer service. (In hindsight, I guess we should have just ironed it at home and left on time.) It’s been about a week and no one has bothered to contact us about the non-performance of their cleaning duties, lack of quality control, late timing (twice on one shirt), abysmal customer service, or to even offer a refund of our money…I will not be back, but hopefully they’ll spend my $2.50 on better equipment and employees authorized to do SOMETHING. If you still choose to go there, be sure to only take rust-colored clothing and not be too particular about when or how you get your clothing back. FYI: Just in case the owners ever read their reviews and are curious, yes, we had to get a different shirt for the wedding. Thanks for asking!


kerrie pierce
Oct 25th, 2019


Donald Spears
Oct 4th, 2019

Prompt service


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