FedEx Office Print & Ship Center

Hudiburgh _{on Google}

Mar 31st, 2024

Appreciated a male employee at this store around 10:30 a.m. more than I can express. Had been to Kohls to return an Amazon item, but had my CR code on a PDF on a thumb drive as I have no Smart phone, and Kohls had no way to access it, so a 10 mile drive home and back, but then saw the FedEx store one block away. The guy at FedEx was super busy and had people in line, but he put everything else on hold while he printed the form for me so I could go back to Kohls without returning home to print the form. What a great help he was! So thoughtful and considerate!

Shana Smith _{on Google}

Mar 8th, 2024

I had a horrible experience this morning! Seems like everyone has had the same experience reading the reviews. Shawna should be fired! Seriously! I walked in with a smile and left furious! I entered the store with a large box, I spoke. She said put that on the ground! Im sure we cant accept that! Is it a computer!? Im sure its not properly packaged! How can you automatically assume my package isnt packaged properly just from walking in? She told me she had to open my package to see! Ive NEVER been to a UPS store, USPS or FedEx location that required me to open my package! She was so rude! Im not even sure how she is even employed still but she shouldnt be! I asked her to show me something that said my package had to be the way she indicated. She showed me some little book lol ok! I made her re-tape my package back up as I went to another location and they gladly accepted my prepackaged box with a smile! If youre reading this Shawna, MY PACKAGE STILL GOT SHIPPED! Along with the millions of drop off packages, pickup packages and drop box packages! You need a serious attitude check! Even if what she said was true, her delivery was HORRIBLE! I hope corporate reads this! Or, better yet. Ill contact corporate myself!

Sam R _{on Google}

Feb 19th, 2024

This is a one star review for the store manager Shawna. While Dyllan and the other young asian woman are always so incredibly polite and kind, Shawna never ceases to amaze me with her passive attitude and lack of customer service. I go into that store once a month now to overnight a batch of checks, and every single month she is just plain rude. And today, I have had it with not saying anything. She always starts to help me and then immediately makes a rude remark or makes someone else help me. All I need someone to do is get my package ready which takes about a minute total to verify the address, my information and print the label and pay. In other words, they fedex employee just does their job. Today specifically, I was told in regards to not knowing if I had an account, well if you don't know, you obviously dont have one. Honestly Shawna, you are a store manager. If you cant provide quality customer service to all customers, find a new job that doesnt require you to speak with customers. On a positive note, 5 stars to everyone else that works there. You put up with a rude boss and always provide great service :)

courtney M _{on Google}

Feb 3rd, 2024

I came in with a bunch of stuff not packaged that I needed to package and send off to a family member. Dyllan was so kind and patient with me and helped me get everything together to send off safely :)