JD Sports

Jandi's 11 _{on Google}

Mar 25th, 2024

Very bad customer service. No one offered to help or ask what shoe size we need also, when my husband asked for a shoe size, the associate never brought the shoe. cashiers have us waiting for long periods of time for no reason. I will never shop there again I know

Laura Stamm _{on Google}

Feb 18th, 2024

Worst customer service from all employees at 10:30. Employees jumped in front of customers to buy shoes out on display that they said are for employees. Management didn't care what was going in store. Very bad experience. very unprofessional employees are so worried about getting shoes so didn't help customers.

Gabriel Rios _{on Google}

Feb 15th, 2024

Horrible experience at JD unfortunately. I walked into their store at Desert Sky mall looking to buy some shoes. I stood in the store approximately 10min and no one attempted to ask what I needed. (It wasnt busy by the way) I proceeded to ask a young lady for help and she obliged. She went in the back, came back and went to the register without communicating to me whether they had the shoe or not. I ended up asking her and she mentioned I could order online. I decided Id take that route instead. The shoes were ordered online and the website said 30min wait for a confirmation. Okay. I waited all afternoon with no email. Ended up calling the store and the young man that answered wasnt any help at all. I asked if he could help because I hadnt gotten a confirmation email and he said he couldnt help because hes not a part of customer service. I called again and the young lady that answered said the system didnt show anything about my order. I logged into my JD account and was surprised that my order had been cancelled Everyones lack of customer service definitely drove me away from doing any business in the future.