Cortland at Raven

Macias Family _{on Google}

Apr 3rd, 2024

I was house sitting for a friend who lives on the property and unfortunately locked myself out of the apartment. I went to the office and the gentleman and young lady in the office were so helpful to contact my friend to let me in. Thank you!

Guadalupe Solis _{on Google}

Mar 30th, 2024

Briseida, has a great customer service.

Drea Arm _{on Google}

Mar 29th, 2024

I have visited several different complexes to live in as I am moving from out of state. This is one of the most beautiful communities I have ever visited. The gates are always closed and the community is clean and quiet. Even more, Briseida has gone above and beyond to help my family and I with all of our questions and concerns. The staff here are wonderful. Briseidas knowledge and expertise is outstanding but her kindness has made my experience one that I will never forget and appreciate! 5+ stars if I could.

Jack Jones _{on Google}

Mar 7th, 2024

We walked in for a tour of the apartment because a friend lived on the property and recommended it to us. We were excited to come check it out.
When we walked in the manager asked us for our monthly budget. After we did so. The manager there, a woman in her forties with black hair and medium frame. Proceeded to act in a very curt and contemptous attitude. She gave us a price that was far above our budget (we later found out she lied because there are lower priced units available on their website) And she said we can come back for a tour if we had an appointment.
We later checked online that the apartment had the entire afternoons worth of open slots for tours and she was not expecting any guests to come. She basically refused to give us a tour despite having the free time.
We checked out four apartments that day in the area and this manager from Cortland at Rave was the least professional and least friendly manager. As a potential tenant we felt disrespected. As a manager she has not done her job. And as a company you have lost a future customer. This does not reflect well on your company. We don't know if she also treats other customers like this. Or she was being discriminative towards our race, gender or financial status.
Overall we had a bad experience from this interaction. We felt that she was not being genuine with us and since the manager is a representative of the apartment, we felt that we are not welcome there. We left and we will not come back.