Safeway Pharmacy

Desislava Velinova

Sep 21st, 2021

Horrible customer service,the worst pharmacy you can chose.We moved to the area 2 yes ago a s I chose safeway because it was the closest one.Big mistake,every time I call to check the status on a prescription:it's not ready or they" don't have the orderc.When it's ready they never call ot text you to let you know.When you go to pick up there is at least 15 min wait time.Had so much better experience with both Walgreens and CVS

Michael Scott

Sep 21st, 2021

Friendly staff

Maury Juana

Sep 21st, 2021

Does Mr. Smith still work at this pharmacy? It's been longer than I can reckon since I've seen him here so I suspect he's retired or moved elsewhere. If I still dealt primarily with him, this would likely be a stellar five-star review.
The newer staff of mostly younger individuals, they've always been friendly so I don't feel too great about having to say this, but they seem just generally incompetent. Everyone else I know that uses this pharmacy feels the same. Maybe for some reason the stock issues and other delays I encounter *every single month* aren't their fault so I'll round up from neutral and give three stars for benefit of doubt & being the cheapest around for me by far, but I don't know how many more times I can deal with "we have it in stock and you can pick it up tomorrow!" then the next day "oh darn, looks like we'll have to order that" before I'll totally lose it.
Don't count on a prior authorization request ever actually being submitted here, I stopped beating that dead horse long ago. Don't come here for an essential prescription unless you're prepared to always keep a week+ buffer, or you absolutely can't afford anywhere else. I often go to CVS or Walgreens and pay 2-3x as much because fewer headaches = priceless.