Hotel Del Sol, Boutique Phoenix Airport

Apr 5th, 2021

(Translated by Google) Super cool, very tasteful hotel, all very new and original in decor. Free parking and wi did. Convenience store nearby. Excellent service we recommend the visit. (Original) Super legal, hotel de muito bom gosto, tudo muito novo e original na decoração. Estacionamento gratuito e wi fiz. Posto de conveniência próximo. Atendimento excelente recomendamos a visita.
Mar 29th, 2021

Lobby closed at 11pm. My keycard demagnetized after 11pm and I could not reach a staff member through calling the “emergency line” 20 times. I had to spend the remainder of the night outside in 40 something degree weather. Come to find out later there was an employee there the whole time. I sent multiple emails and left voice messages to no avail. I was told there was going to be some kind of reimbursement for my experience. I want to know when! Horrible experience spending one night outside after spending over $600 to stay for a week.
Mar 21st, 2021

This place is perfect for those times when you just want to get away and sleep for a few days. Very quiet, nicely appointed and furnished, it was the perfect environment to just breath and not just because it's smoke free. Add a top-notch staff and an attentive manager who was very gracious with a challenge during my stay, place is awesome.
Jan 18th, 2021

Arrived into Phoenix completely exhausted shortly after 11 pm and read through list of hotels. Narrowed it down to this hotel and one other for location. One hotel only allowed check in until 11 pm and the other had 24 hour check-in so we chose the 24 hour hotel. Except, being so tired, I confused the two. I booked this one and as soon as I hit the book button, I realized my error and tried to stop the booking process. It did not cancel so I immediately tried to reach the hotel. I could not get anything but a mailbox service. Hotels.com tried for days to remedy the situation. This hotel refused to issue a refund and kept my payment. Integrity is not a value of this company. We will be returning frequently for work to the area and this hotel will never receive one more penny from us.
Mar 18th, 2021