Smashburger

It was curious to try them. I placed an order for pick up on the phone. I had special requests and was asking about one of the side orders. She couldnt answer it so she put the manager on. He was very rude and impatient and rushed me off the phone. I wasnt done with my order requests, so I called back. I was hesitant because they couldnt cook my burger the way I wanted it. And I didnt like that when you order by phone you cant delay the order to give you enough time to get there. I was told that if you do, you would be waiting longer than your arrival time! And you cant request how you would like your burger cooked. I shouldve known better, but I was pressed for time. When I went outside and looked in the bag I saw that they gave me a side order I never requested. And what I wanted on the side for the burger was not in there. I looked at the burger and didnt even take a bite because it looked extremely dry and overcooked. I asked for my money back., although it seemed like she would rather make me another one. I felt like it wouldve been a waste of time to get a carbon copy of the overcooked burger and dry bun.
Apr 27th, 2021

Food is good on a normal day, but postmates ordering is all messed up. I checked the boxes to add some toppings and postmates said to remove all toppings. I ended up with an overpriced basic burger. Thanks Obama.
Dec 21st, 2020

This is by far the best Smashburger ever! The photos I took to not do the burger justice. It was humongous! Located across from In N Out Burger and you know how much I love that place. Fat juicy patties, real American cheese that melts perfectly and doesnt turn into water. Burgers have a lot of flavor, and the staff is very friendly. The best part of all is it has the same prices for a comparable burger, at any of the fast food chains like McDonalds Wendys or Burger King. People should ban those places, but there is no accounting for taste! LOL
Dec 15th, 2020

The cashier Michael was extraordinary. His customer service skills were amazing and it made my em visit pretty darn good.
Dec 8th, 2020

Great food great service priced right.........
Oct 24th, 2020