Chamber Rating

2.9 - (11 reviews)
5
0
0
1
5
Read Our 11 Reviews

Chamber Rating

2.9 - (11 reviews)
5
0
0
1
5
  • April Horn

    Dr. Tran was not friendly at all. My husband and I came for an appointment one Saturday. Few days prior I called and wanted a back to back appointment for us since we have two toddlers, we want to make sure we will have a smooth appointment with no worries about our kids getting in the way,etc. The person on the line said just both show up at 3:20. Okay, during appointment day, Dr. Tran made comments about us/ our family in the room being "very crowded". And usually she doesn't let two patients in one room! She should brief her staff about these stuff and should NEVER make anyone feel very uncomfortable like that in a service we pay for. Also very snappy and so in a rush type of doctor. The staff outside office is the same. not good at all. There are so many better options somewhere else! I highly recommend for people to skip this place. I'd go to LensCrafters in FourQuarters, people are so much friendlier.
    Apr 11th, 2017

  • Samantha Karr

    Dr. Amanda Tran replaced the previous doctor. She is not thorough at all. Got my prescription wrong and did the same to my work colleague...she had better luck with readers from Wal-Mart
    Apr 7th, 2017

  • Samantha Karr

    worst eye exam ever Late last year, I booked an eye exam here. The previous optometrist was excellent, and I was looking forward to seeing him again. Unfortunately, he retired, and his replacement was terrible. She would not give me a dilated eye exam, saying my insurance my not pay for the dilation even though I had always had dilation before, have a family history of diabetes, and I am over the age of 40. I offered to pay for it out of pocket...still would not do it. I had been having trouble with near vision and the eye exam she gave me was over in 3 minutes...it was not thorough at all and she asked no questions about medications or medical history or changes in vision. She gave me a prescription for glasses which I decided to not fill because I was not convinced it was accurate. I repeated the eye exam one month later (which insurance paid for again, with dilation this time) and that optometrist was much more thorough. I showed him the prescription from LensCrafters and he was surprised, to say the least. I am in a pair of glasses now with a prescription that works well. Today, I was called to "remind me" of my appointment for an eye exam this Thursday at Lenscrafters. I stated that I didn't recall booking that (I will never go back for an eye exam), and I was told it was booked automatically for an annual. WHAT??? Of course, I cancelled...
    Mar 31st, 2017

  • David

    Dr Tran has terrible customer service skills. No handshake or greeting. Never looks at you when speaking. Do yourself a favor and go somewhere else.
    Feb 15th, 2017

  • Victor Ratz

    Management here is great. The optician is a little over caffeinated but well intended.
    Nov 8th, 2016

Read Our 11 Reviews

About
LensCrafters

LensCrafters is located at 5315 E High St Ste 311 in Phoenix, Arizona 85054. LensCrafters can be contacted via phone at (480) 563-7981 for pricing, hours and directions.

Contact Info

  •   (480) 563-7981
  •   (480) 419-2583

Products

  • ACCESSORIES & OPTICAL SUPPLIES
  • ADULT EYEWEAR
  • ANTI-REFLECTIVE LENSES
  • ASTIGMATIC CONTACTS
  • ASTIGMATIC LENSES
  • CHILDREN'S EYEWEAR
  • CLEAR CONTACTS
  • CLEAR LENSES
  • CLIP-ONS
  • CONTACT LENS SUPPLIES
  • DAILY WEAR CONTACTS
  • DESIGNER EYEWEAR
  • DISPOSABLE CONTACTS
  • EXTENDED WEAR CONTACTS
  • FASHION EYEWEAR
  • FRAMES
  • GOGGLES
  • LIGHT & THIN LENSES
  • METAL
  • MULTI-FOCAL CONTACTS
  • MULTI-FOCAL LENSES
  • NON PRESCRIPTION EYEWEAR
  • NON-PRESCRIPTION CONTACTS
  • PLASTIC LENSES
  • POLARIZED LENSES
  • RIMLESS
  • SCRATCH-RESISTANT LENSES
  • SOFT CONTACTS
  • SUNGLASSES
  • TINTED CONTACTS
  • TINTED LENSES
  • UV-PROTECTED LENSES

Services

  • ADJUSTMENTS
  • FRAME REPAIRS
  • ON SITE
  • PICK UPS

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for LensCrafters?

A The phone number for LensCrafters is: (480) 563-7981.


Q Where is LensCrafters located?

A LensCrafters is located at 5315 E High St Ste 311, Phoenix, AZ 85054


Q What is the internet address for LensCrafters?

A The website (URL) for LensCrafters is: http://LENSCRAFTERS.COM


Q How is LensCrafters rated?

A LensCrafters has a 2.9 Star Rating from 11 reviewers.

Ratings and Reviews
LensCrafters

Overall Rating

Overall Rating
( 11 Reviews )
5
0
0
1
5
Write a Review

April Horn on Google

image Dr. Tran was not friendly at all. My husband and I came for an appointment one Saturday. Few days prior I called and wanted a back to back appointment for us since we have two toddlers, we want to make sure we will have a smooth appointment with no worries about our kids getting in the way,etc. The person on the line said just both show up at 3:20. Okay, during appointment day, Dr. Tran made comments about us/ our family in the room being "very crowded". And usually she doesn't let two patients in one room! She should brief her staff about these stuff and should NEVER make anyone feel very uncomfortable like that in a service we pay for. Also very snappy and so in a rush type of doctor. The staff outside office is the same. not good at all. There are so many better options somewhere else! I highly recommend for people to skip this place. I'd go to LensCrafters in FourQuarters, people are so much friendlier.


Samantha Karr on Google

image Dr. Amanda Tran replaced the previous doctor. She is not thorough at all. Got my prescription wrong and did the same to my work colleague...she had better luck with readers from Wal-Mart


Samantha Karr on Google

image worst eye exam ever
Late last year, I booked an eye exam here. The previous optometrist was excellent, and I was looking forward to seeing him again. Unfortunately, he retired, and his replacement was terrible. She would not give me a dilated eye exam, saying my insurance my not pay for the dilation even though I had always had dilation before, have a family history of diabetes, and I am over the age of 40. I offered to pay for it out of pocket...still would not do it. I had been having trouble with near vision and the eye exam she gave me was over in 3 minutes...it was not thorough at all and she asked no questions about medications or medical history or changes in vision. She gave me a prescription for glasses which I decided to not fill because I was not convinced it was accurate. I repeated the eye exam one month later (which insurance paid for again, with dilation this time) and that optometrist was much more thorough. I showed him the prescription from LensCrafters and he was surprised, to say the least. I am in a pair of glasses now with a prescription that works well.
Today, I was called to "remind me" of my appointment for an eye exam this Thursday at Lenscrafters. I stated that I didn't recall booking that (I will never go back for an eye exam), and I was told it was booked automatically for an annual. WHAT??? Of course, I cancelled...


David on Google

image Dr Tran has terrible customer service skills. No handshake or greeting. Never looks at you when speaking. Do yourself a favor and go somewhere else.


Victor Ratz on Google

image Management here is great. The optician is a little over caffeinated but well intended.


Load More Reviews

Overall Rating

Overall Rating
( 11 Reviews )
5
0
0
1
5

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Eye Care Center Near Me in Phoenix, AZ

America's Best Contacts & Eyeglasses
2651 N 44th St #2
Phoenix, Arizona 85008
480-333-2692
( 129 Reviews )
Arizona's Vision Eye Care Center
15215 S 48th St STE 180
Phoenix, AZ 85044
(480) 706-3937
( 271 Reviews )
Valley Eyecare Center
1111 E Northern Ave
Phoenix, AZ 85020
602-242-6888
( 553 Reviews )
North Valley Eye Care, P.C.
2525 W Carefree Hwy
Phoenix, AZ 85085
623-582-3937
( 44 Reviews )
Mobile Key Service
2222 E Sky Harbor Cir N
Phoenix, AZ 85034
480-295-8755
( 0 Reviews )
North Phoenix Eye Care
19235 N Cave Creek Rd
Phoenix, AZ 85024
(602) 485-3414
( 5 Reviews )
Performance Sunglass Warehouse
4836 N 16th St
Phoenix, AZ 85016
602-388-4038
( 82 Reviews )
Camelback Eye Care
114 W Camelback Rd #1
Phoenix, AZ 85013
602-264-4104
( 86 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading