Universal Windows Direct Phoenix

( 24 Reviews)
Universal Windows Direct Phoenix
4836 E McDowell Rd #101
Phoenix, AZ 85008

Hours of Operation

  • Thursday: 9:00 AM - 5:00 PM
  • Friday: 9:00 AM - 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:00 AM - 5:00 PM
  • Tuesday: 9:00 AM - 5:00 PM
  • Wednesday: 9:00 AM - 5:00 PM

Chamber Rating

3.8 (24 reviews)
16
0
0
2
6

About

Universal Windows Direct Phoenix is located at 4836 E McDowell Rd #101 in Phoenix, Arizona 85008. Universal Windows Direct Phoenix can be contacted via phone at (480) 634-8100 for pricing, hours and directions.

Contact Info

  •   (480) 634-8100

Payment Methods

  • MasterCard
  • Visa

QUESTIONS & ANSWERS

What is the phone number for Universal Windows Direct Phoenix?

The phone number for Universal Windows Direct Phoenix is: (480) 634-8100.


Where is Universal Windows Direct Phoenix located?

Universal Windows Direct Phoenix is located at 4836 E McDowell Rd #101, Phoenix, AZ 85008


What days are Universal Windows Direct Phoenix open?

Universal Windows Direct Phoenix is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


How is Universal Windows Direct Phoenix rated?

Universal Windows Direct Phoenix has a 3.8 Star Rating from 24 reviewers.


Hours of Operation

  • Thursday: 9:00 AM - 5:00 PM
  • Friday: 9:00 AM - 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:00 AM - 5:00 PM
  • Tuesday: 9:00 AM - 5:00 PM
  • Wednesday: 9:00 AM - 5:00 PM

Related Categores

Universal Windows Direct Phoenix Reviews

Overall Rating

Overall Rating
( 24 Reviews)
16
0
0
2
6
Write A Review
Darlene Mueller
Oct 23rd, 2021

I would not recommend Universal Windows Direct. There are other more reliable companies out there. We purchased 1 sliding patio door & regret purchasing from this company. Regret dealing with Cody at the Phoenix location. Filed a claim with their Las Vegas location & got nothing but a run around with them. Find another company who has a sales person who has experience. Service: Door installation


gary cruce
Oct 5th, 2021

They are ok for replacement windows. Some of the windows were poorly installed. Update they came and fixed the windows still one leaks so bad its starting to ruin the wood ledge. Contact Frances on july 15th sent her a e mail of the damage never contacted me back. I called her back 10 days later said she call back at mid day never heard from her. I agree save that money and go somewhere else. Funny thing is when they came to fix the window the first time they blamed the bad install on a guy who doesn't work for the company anymore. So from 3 star to 1 star


Scott Snader
Sep 17th, 2021

The windows it self are amazing. I love the windows which is why it is not a 1 star. The customer service however is absolutely atrocious! I had Universal come out to get a quote. The deal I accepted was not the terms they gave me. After fighting for everything I was promised they said they fixed it and when I get the bill it clearly wasn't. They gave me a promotional deal no interest for the first year. I was told it starts the day of instalation. But it ended up starting the day the contract was signed. 5 months of the windows being delayed gives me 7 months to pay it off before the interest from last year all thrown in to the total. Overall experience, windows not worth the headach of the lack of customer service Services: Glass installation, Window repair


Alberto RODRIGUEZAA
Jun 1st, 2021

Worst window company I have ever hired to replace my windows. Once you start having problems with their poor quality windows, which you will, the management will respond very rudely and try to get out of honoring their warranty. You will not get anything done until you get the Arizona Registers of Contractors involved. Save yourself time, stress and money by using a honest window company. Service: Window installation


Brian M
May 30th, 2021

Ordered sliding glass doors back in March of 2021, the company said they would notify me when the doors arrive which would take 6-8 weeks. I called the beginning of May 2021 to check the status and the company told me the doors were in. I never received a call from Universal Windows saying my door was in. I called to have the door installed the first week of May 2021 and spoke to Cody. Cody told me he would install the doors on May 10,2021 and would be at my residence around 2-3 pm. It was 3;30 pm when I called and Cody said he would not be able to install my door today. I took off of work to be there so they can install the door. Now Cody is saying 2 weeks out well see if that gets done.
I then spoke to John the manager and told him and he said there was nothing he can do but take off $100 off the back end of the bill. So I lose more money by taking the day off and he is only going to give me $100 dollars.
This company seems to be very shady I WOULD NOT TRUST THEM . They have very poor customer service. I would leave 0 starts if I could. My next review will be the installation if they ever decide to come. DO NOT USE THIS COMPANY!!! Service: Door installation


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Overall Rating

Overall Rating
( 24 Reviews)
16
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2
6
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