Sears Carpet Cleaning & Air Duct Cleaning

Sears Carpet Cleaning & Air Duct Cleaning
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Chamber Rating

Verified Member
4.7 - (953 reviews)
826
56
14
15
42

About
Sears Carpet Cleaning & Air Duct Cleaning

We are locally owned and operated and handle carpet cleaning, dryer vent cleaning, upholstery cleaning, tile and grout cleaning and hardwood cleaning. We are following CDC recommended guidelines regarding COVID-19 safety and continue to remain available by offering solutions that might fit into your efforts to make your home cleaner now. To destroy up to 99.9% of airborne viruses, bacteria and fungi that can cause illness, we can attach a high-quality, whole-home air purifier to your heating and cooling system that uses germicidal ultraviolet (UV-C) light and photocatalytic oxidation (PCO) to clean the air. Call or click to schedule your appointment.

Contact Info

Services

  • Air Duct Cleaning
  • Carpet Cleaning
  • Dryer Vent Cleaning
  • Tile Cleaning
  • Upholstery Cleaning
  • Water Extraction
  • Wood Care

Brands

  • Sears

Questions & Answers

Q What is the phone number for Sears Carpet Cleaning & Air Duct Cleaning?

A The phone number for Sears Carpet Cleaning & Air Duct Cleaning is: (602) 633-2007.


Q Where is Sears Carpet Cleaning & Air Duct Cleaning located?

A Sears Carpet Cleaning & Air Duct Cleaning is located at 3902 East Roeser Road, Suite 1, Phoenix, AZ 85040


Q What is the internet address for Sears Carpet Cleaning & Air Duct Cleaning?

A The website (URL) for Sears Carpet Cleaning & Air Duct Cleaning is: https://www.searsclean.com/phoenix-az


Q How big is Sears Carpet Cleaning & Air Duct Cleaning?

A Sears Carpet Cleaning & Air Duct Cleaning employs approximately 20+ people.


Q How is Sears Carpet Cleaning & Air Duct Cleaning rated?

A Sears Carpet Cleaning & Air Duct Cleaning has a 4.7 Star Rating from 953 reviewers.

Ratings and Reviews
Sears Carpet Cleaning & Air Duct Cleaning

Overall Rating

Overall Rating
( 953 Reviews )
826
56
14
15
42
Write a Review

Stacy Diemer

image Today we had our air ducts cleaned. They used a gas powered compressor to blow out the ducts, which filled our house with CO2. Shortly after Sears left, our co2 detectors started going off. We called the fire department out and they had to air out our house in hazmat suits because the CO2 level was at 60. My husband then called Sears to let them know what the fire department said and that they should be aware of this for future customers. The lady was extremely rude and insensitive and said she had never gotten a phone call like that and said "I don't know what you want me to do about that". Needless to say we won't be using Sears again for air duct cleaning and we will be more aware of people using gas compressors around our home.


Peter Hicks

image Scheduled an air duct and dryer vent cleaning. Ducts went great but there was a bird nest in the dryer vent they wanted to charge an extra 250 for because they needed special equipment for it. Seemed a little steep and said no. After they left the dryer vent that was working (with the nest in it) was completely blocked. When I called to follow up I noticed that they had charged for rooftop vents and mine are at the side of my house.
After complaining that their service made my vents worse not better and I was overcharged for it I was told they had to check with management on how to proceed. Later I received a voicemail telling me the charges were not being reversed and they'd be happy to come out with their "special equipment" and clear the vent for $250.
I bought an electric leaf blower for a fraction of that, cleared it myself and I finally got that 100% satisfaction guarantee they had been talking about.


Troy Wolfe

image Quick, professional and most important did a fantastic job. I was very happy with the results.


Keisha Mullins

image I have been a longtime customer for 18 years and regularly get my carpets cleaned (by sears). Last week, I just paid almost $1300 to Sears for duct cleaning. I've spent thousands of dollars, getting my carpets cleaned by sears, over the years.
Well no more! I'm so done w Sears after the experience I just had. I went online and booked a carpet cleaning appointment for Saturday Oct 9th. Nicole from sears called me to verify the day/time but told me no appointment was available for that day, so we confirmed and scheduled for Thursday, the 14th of October. (In the afternoon). The 14th came and nobody showed up!! I was having all rooms cleaned so that meant moving ALL of my living room furniture into the kitchen as well as moving 5 other rooms and the furniture in those rooms to my garage, back patio, etc! I also took the day off from work so I could get this done. I have 5 kids, one is special needs, and I made arrangements for all 5 kids to be out of the house during the time SEARS was supposed to be there, that way no kids were in the way. Nobody showed up!!! No phone call, no email..Nothing. I finally called SEARS and Nicole says she never even scheduled my appointment. She must have forgotten to put it in the system, but we sure did confirm the day and time (Thurs. Oct 14 in the PM) Now..I'm told, sears cannot clean the carpets until 2-3 more weeks out as there are no available times! Unacceptable!! I know people make mistakes and nobody is perfect, however, nothing was done to correct this mistake or even accommodate me for all of this inconvenience. Its extremely disappointing, disrespectful, and frustrating.
This is very upsetting to me.
I just cannot, in good faith, be a loyal customer to this company any longer.
Sincerely,
Km Service: General carpet cleaning


Luis Alday

image Good Service


Load More Reviews

Stacy Diemer

image Today we had our air ducts cleaned. They used a gas powered compressor to blow out the ducts, which filled our house with CO2. Shortly after Sears left, our co2 detectors started going off. We called the fire department out and they had to air out our house in hazmat suits because the CO2 level was at 60. My husband then called Sears to let them know what the fire department said and that they should be aware of this for future customers. The lady was extremely rude and insensitive and said she had never gotten a phone call like that and said "I don't know what you want me to do about that". Needless to say we won't be using Sears again for air duct cleaning and we will be more aware of people using gas compressors around our home.


Peter Hicks

image Scheduled an air duct and dryer vent cleaning. Ducts went great but there was a bird nest in the dryer vent they wanted to charge an extra 250 for because they needed special equipment for it. Seemed a little steep and said no. After they left the dryer vent that was working (with the nest in it) was completely blocked. When I called to follow up I noticed that they had charged for rooftop vents and mine are at the side of my house.
After complaining that their service made my vents worse not better and I was overcharged for it I was told they had to check with management on how to proceed. Later I received a voicemail telling me the charges were not being reversed and they'd be happy to come out with their "special equipment" and clear the vent for $250.
I bought an electric leaf blower for a fraction of that, cleared it myself and I finally got that 100% satisfaction guarantee they had been talking about.


Troy Wolfe

image Quick, professional and most important did a fantastic job. I was very happy with the results.


Keisha Mullins

image I have been a longtime customer for 18 years and regularly get my carpets cleaned (by sears). Last week, I just paid almost $1300 to Sears for duct cleaning. I've spent thousands of dollars, getting my carpets cleaned by sears, over the years.
Well no more! I'm so done w Sears after the experience I just had. I went online and booked a carpet cleaning appointment for Saturday Oct 9th. Nicole from sears called me to verify the day/time but told me no appointment was available for that day, so we confirmed and scheduled for Thursday, the 14th of October. (In the afternoon). The 14th came and nobody showed up!! I was having all rooms cleaned so that meant moving ALL of my living room furniture into the kitchen as well as moving 5 other rooms and the furniture in those rooms to my garage, back patio, etc! I also took the day off from work so I could get this done. I have 5 kids, one is special needs, and I made arrangements for all 5 kids to be out of the house during the time SEARS was supposed to be there, that way no kids were in the way. Nobody showed up!!! No phone call, no email..Nothing. I finally called SEARS and Nicole says she never even scheduled my appointment. She must have forgotten to put it in the system, but we sure did confirm the day and time (Thurs. Oct 14 in the PM) Now..I'm told, sears cannot clean the carpets until 2-3 more weeks out as there are no available times! Unacceptable!! I know people make mistakes and nobody is perfect, however, nothing was done to correct this mistake or even accommodate me for all of this inconvenience. Its extremely disappointing, disrespectful, and frustrating.
This is very upsetting to me.
I just cannot, in good faith, be a loyal customer to this company any longer.
Sincerely,
Km Service: General carpet cleaning


Luis Alday

image Good Service


Load More Reviews

Overall Rating

Overall Rating
( 953 Reviews )
826
56
14
15
42

Write a Review

RATING:

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