Biltmore Cardiology: Leonard Melissa A

This is for the Casa Grande location only.  The staff and Doctor were very professional.  Took the time to answer any questions and spent the time to explain in plain English what tests were needed and what would be gained by doing them.  The ONLY negative is the parking situation.  They are in a small professional center and parking is at a premium.
Jul 22nd, 2022

Rude, abrupt, curt people answering their phones. I called Biltmore Cardio on three separate occasions asking if they had received my doctor's referral. Each time, the person answering the phone barely let me finish my sentences before asking me the next question in the most irritated tone of voice possible. Each time they didn't have a record of my referral. So, I called my doctor's referral specialist. He had a date and time stamp of the referral showing it was sent. He sent it again after checking the accuracy of Biltmore Cardio's fax number. I called Biltmore Cardio again this morning and got the same treatment. The woman was about to hang up after she interrupted me and told me that she wasn't showing any referral for me! I asked her if she could please call my doctor and talk to the referral specialist because at this point there was nothing else that I, as a patient, could do. She jumped on the end of my sentence again, and asked me for my insurance info. I told her I had to go get it in the other room because I wasn't expecting to be asked for it and could she please wait while I went to get it. I rushed, mind you, because I know waiting on the phone feels like an eternity, but when I got back she'd hung up on me. How this place stays in business is beyond me. Don't the doctors read the reviews? Don't the doctors care about their patients?
Jul 14th, 2022

Zero stars for my review.  Started out half way good at Abrazo Clinic in Buckeye.  Went to hell after that.  Person that called to make appointments for additional testing was so rude I actually advised her to have someone else call me to complete the referral for testing.  Never got a call back.  Had one test done and never received the results back or heard from this company again.  NO NOT WASTE YOUR TIME AND MONEY.
Sep 21st, 2021

I went to Dr Byrne last year because I have leaking heart valves. My first visit he said something I believed was inaccurate and I told him I was going to check it out, he was so offended he literally TURNED RED in the face!!!! He also said I would have to pledge loyalty to him and not see anyone else, forever! Even if his treatment plan was not helping me.⁠I had a handful of echocardiograms already so I knew what was causing my symptoms, and he disagreed with them. So his plan was to let me live with the symptoms till they grew worse so he could diagnose them (he called the symptoms "mysterious").⁠I moved onto another doctor at Biltmore named Dr Jamal and I liked his plan for me. But yesterday Biltmore cardiology called me and said I cannot see Dr Jamal or any of their doctors because of "non compliance" with Dr Byrne's orders (according to the letter they sent me registered mail).⁠Now I have no doctor again, and I am shaking my head about why they would black list me over something so petty! Anyone know a good cardiologist outside of Biltmore?
Jul 12th, 2021

OK, we're months into dealing with Biltmore Cardiology now. So far my wife has been prescribed blood pressure meds that our second opinion doctor has confirmed should never be given to an African American or West African. My wife took the drugs in good faith for almost three months with absolutely no improvement whatsoever. She tried many times to communicate over the Biltmore portal regarding this and never got a response so she stopped taking the meds. Again, no change noted. She finally went to her primary care physician who raised a red flag and finally got nurse practitioner Jody Ekhardts attention. The primary physician also noted incorrect prescription of BP meds. Nurse practitioner flew into a two year old tantrum when this and my wife's subsequent stopping of meds was finally acknowledged. She simply said Too many cooks spoil the broth, I cannot deal with you anymore. Now my wife is left without an assigned cardio to review the cardio CT she had last Thursday and Biltmore have not even posted the data on the portal so it can be given to an alternate cardiologist for review and advice. Biltmore is simply a money grabbing business who apparently don't care at all about patients!!!
May 17th, 2021