Genghis Grill - Build Your Own Stir Fry

Hours

Wednesday:
11:00 AM - 11:00 AM
Thursday:
11:00 AM - 11:00 AM
Friday:
11:00 AM - 11:00 AM
Saturday:
11:00 AM - 11:00 AM
Sunday:
11:00 AM - 11:00 AM
Monday:
11:00 AM - 10:00 PM
Tuesday:
11:00 AM - 10:00 PM

Chamber Rating

3.1 - (7 reviews)
2
1
1
2
1
Read Our 7 Reviews

Chamber Rating

3.1 - (7 reviews)
2
1
1
2
1
  • Sean Gresin

    Food was okay but nothing was labeled which is a health code violation, also the staff was not as helpful as they should of been.
    Jul 6th, 2014

  • F Dickinson

    Like ghengis.. but this place was pretty bad. CS is bad behind the sauce counter and they seem disinterested in the customer. Oh, and no crab meat. After years of exploring to find the perfect bowl, it stinks when they don't have a key ingredient. Dissapointing
    Jan 1st, 2014

  • Sean Kauppinen

    I've eaten at Mongolian style grills for many years and most involve you grabbing the meat, veggies and sauce you want and bringing it up to the grill yourself. Our experience at Genghis was a lot different. The hostess told us the waitress would explain how it worked, but we needed to be seated in order for the process to begin. That was fine with us, we're open to new ways of dining. After the $2.49 sodas (which are included at other Mongolian grills like YC's), we took our physical tickets (an odd process considering the table-top computers they have for you to pay at the end of the meal) and talked to the overwhelmed meat selecting employee (why can't I just use the tongs on the meat myself, especially when I get to use the tongs on the vegetables, but then not again when we get to sauces?). It is the most confusing process possible given their setup of three stations. The food was good for me and our two kids (Giving it the stars and ignoring my wife's experience) - my wife's meal was completely burned though. It was pretty awful (even after arriving 12 minutes after the rest of the meals. It actually sat on the counter while the waitress brought a later entree to another table before my wife's (we were waiting on it of course). The computer system (which was great for paying with a card quickly) had the default tip at 20%, which is a joke. There is not that level of service here, probably not above a Sweet Tomatoes or other buffet style restaurant, and perhaps not even that good . Either Genghis Grill needs to figure out their problems, or they need to hire me to deliver 3 sodas per table per hour and make $22.50/hour for it. The food is mostly good, but the setup is a poorly envisioned experience, unfortunately mixed with blunders and stumbles. We won't be back and you shouldn't subject yourself to this mess even once unless you really crappy dining experiences.
    Oct 22nd, 2013

  • Kayla Casey

    I eat here as often as possible. Having prepped the food i know its great. Also, cooking customers bowls helps me ensure that each bowl comes looking and tasting delicious! 6 minute bowls! Give us a tip in the tip jar and we'll ring the gong. Ask us, and we'll do a fire!
    May 15th, 2013

  • Yashwant Jankay

    Endless customization possibilities, and the best part - you can't complain about the food coz you yourself chose the ingredients ;)
    Mar 22nd, 2013

Read Our 7 Reviews

About
Genghis Grill - Build Your Own Stir Fry

Genghis Grill - Build Your Own Stir Fry is located at 4722 E Cactus Rd in Phoenix, Arizona 85032. Genghis Grill - Build Your Own Stir Fry can be contacted via phone at (602) 765-2695 for pricing, hours and directions.

Contact Info

  •   (602) 765-2695

Questions & Answers

Q What is the phone number for Genghis Grill - Build Your Own Stir Fry?

A The phone number for Genghis Grill - Build Your Own Stir Fry is: (602) 765-2695.


Q Where is Genghis Grill - Build Your Own Stir Fry located?

A Genghis Grill - Build Your Own Stir Fry is located at 4722 E Cactus Rd, Phoenix, AZ 85032


Q What days are Genghis Grill - Build Your Own Stir Fry open?

A Genghis Grill - Build Your Own Stir Fry is open:
Wednesday: 11:00 AM - 11:00 AM
Thursday: 11:00 AM - 11:00 AM
Friday: 11:00 AM - 11:00 AM
Saturday: 11:00 AM - 11:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 11:00 AM - 10:00 PM
Tuesday: 11:00 AM - 10:00 PM


Q How is Genghis Grill - Build Your Own Stir Fry rated?

A Genghis Grill - Build Your Own Stir Fry has a 3.1 Star Rating from 7 reviewers.

Hours

Wednesday:
11:00 AM - 11:00 AM
Thursday:
11:00 AM - 11:00 AM
Friday:
11:00 AM - 11:00 AM
Saturday:
11:00 AM - 11:00 AM
Sunday:
11:00 AM - 11:00 AM
Monday:
11:00 AM - 10:00 PM
Tuesday:
11:00 AM - 10:00 PM

Related Categories

Ratings and Reviews
Genghis Grill - Build Your Own Stir Fry

Overall Rating

Overall Rating
( 7 Reviews )
2
1
1
2
1
Write a Review

Sean Gresin on Google

image Food was okay but nothing was labeled which is a health code violation, also the staff was not as helpful as they should of been.


F Dickinson on Google

image Like ghengis.. but this place was pretty bad. CS is bad behind the sauce counter and they seem disinterested in the customer. Oh, and no crab meat. After years of exploring to find the perfect bowl, it stinks when they don't have a key ingredient. Dissapointing


Sean Kauppinen on Google

image I've eaten at Mongolian style grills for many years and most involve you grabbing the meat, veggies and sauce you want and bringing it up to the grill yourself. Our experience at Genghis was a lot different. The hostess told us the waitress would explain how it worked, but we needed to be seated in order for the process to begin. That was fine with us, we're open to new ways of dining. After the $2.49 sodas (which are included at other Mongolian grills like YC's), we took our physical tickets (an odd process considering the table-top computers they have for you to pay at the end of the meal) and talked to the overwhelmed meat selecting employee (why can't I just use the tongs on the meat myself, especially when I get to use the tongs on the vegetables, but then not again when we get to sauces?). It is the most confusing process possible given their setup of three stations. The food was good for me and our two kids (Giving it the stars and ignoring my wife's experience) - my wife's meal was completely burned though. It was pretty awful (even after arriving 12 minutes after the rest of the meals. It actually sat on the counter while the waitress brought a later entree to another table before my wife's (we were waiting on it of course).
The computer system (which was great for paying with a card quickly) had the default tip at 20%, which is a joke. There is not that level of service here, probably not above a Sweet Tomatoes or other buffet style restaurant, and perhaps not even that good . Either Genghis Grill needs to figure out their problems, or they need to hire me to deliver 3 sodas per table per hour and make $22.50/hour for it. The food is mostly good, but the setup is a poorly envisioned experience, unfortunately mixed with blunders and stumbles. We won't be back and you shouldn't subject yourself to this mess even once unless you really crappy dining experiences.


Kayla Casey on Google

image I eat here as often as possible. Having prepped the food i know its great. Also, cooking customers bowls helps me ensure that each bowl comes looking and tasting delicious! 6 minute bowls!
Give us a tip in the tip jar and we'll ring the gong. Ask us, and we'll do a fire!


Yashwant Jankay on Google

image Endless customization possibilities, and the best part - you can't complain about the food coz you yourself chose the ingredients ;)


Load More Reviews

Overall Rating

Overall Rating
( 7 Reviews )
2
1
1
2
1

Write a Review

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