ADT Security Services, LLC.
-
3011 S 52nd St
, Suite 115
Tempe, AZ 85282 - (480) 374-8930
- Website
Chamber Rating
Contact Info
- (480) 374-8930
- Website
Questions & Answers
Q What is the phone number for ADT Security Services, LLC.?
A The phone number for ADT Security Services, LLC. is: (480) 374-8930.
Q Where is ADT Security Services, LLC. located?
A ADT Security Services, LLC. is located at 3011 S 52nd St, Suite 115, Tempe, AZ 85282
Q What is the internet address for ADT Security Services, LLC.?
A The website (URL) for ADT Security Services, LLC. is: http://homesecurity.adt.com/az/tempe/home-security-te
Q How big is ADT Security Services, LLC.?
A ADT Security Services, LLC. employs approximately 20+ people.
Q How is ADT Security Services, LLC. rated?
A ADT Security Services, LLC. has a 4.2 Star Rating from 341 reviewers.
Ratings and Reviews
ADT Security Services, LLC.
Overall Rating
Overall Rating
( 341 Reviews )Eli Harold on Google
Horrible cameras terrible incompetent technicians and if you have to move to another state where they don't have ADT they refuse to let you out of your contract and instead charge you 1,000.00 bucks. Do yourself a favor and buy some Ring cameras and call it a day.
Nana Mensah on Google
Very upset. They came and put a door bell camera and theres a HUGE hole behind it. It looks horrible! I asked them to remove the door bell camera and put my old door bell back and they said they cant ..
Bruce DeHerrera on Google
Buyer BEWARE. I have been with ADT for about 6 years now. Prior to COVID enjoyed the service and quality of system. One year ago I upgraded my system to get cameras.
Worst decision ever! Two of the cameras have gone out and had to be returned. They constantly go off line and it is a pain to get them up and running. Expect to pay for a service you will not get any use out of intermittently.
When you need assistance hold times are long and generally not very helpful. If you schedule a tech to come out it is usually several weeks to a month before you can get assistance.
I set my parents up with Simpli Safe after I had already renewed my contract, wish I would have done the same for myself.
Trevor Bodenner on Google
Worst customer service ever. Wait on hold for 40 minutes. And then they hang up on me. To start all over again. They dont care about the people they claim to serve.
SYNYSTRDIABLO on Google
Horrible experience.
The visiting rep was friendly, but after rewriting the estimate 4 times the pricing was not transparent. Each time the price would jump up and the rep would respond with "Oh, I don't know how that happened". After the 4th time we tried moving forward and sign the contract. Again, a new charge appeared. Over $800 !! The rep responded with "oh, we forgot to run your credit". That was the final straw. We decided not to get an alarm. No items were installed or shipped to me.
Since we were within our 3-day window to cancel, I did so on the first day. After 2 days a "pending credit" appeared on my Mastercard. On day 3 the "pending credit" disappeared. I reached out to Mastercard and they claimed ADT opted to remove the refund while still in "pending status" ... Unbelievable. Now I am disputing the charges.
This was worse than trying to negotiate a vehicle purchase.
Stay Away !!
Overall Rating
Overall Rating
( 341 Reviews )Write a Review
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