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Janelle Preciado _{on Google}

Feb 13th, 2021

Terrible!!! Instead of giving my husband his 401k to his account, it took his money out and put his account on negative. He’s been trying to contact KEVIN and never once has he returned our calls and we emailed him and he only replied once! It’s been almost two months and it’s ridiculous! No one us helping us and they did not even let me speak to a supervisor. If I could give it a 0 I would.

Terri Gieske _{on Google}

Aug 22nd, 2020

TAG has been so receptive and helpful with my business in so many areas. From dealing with payroll issues to paperwork for my PPP loan. The staff always replies in a quick and respectful manner. I would highly recommend TAG to any business, large or small.

pejman rahmati _{on Google}

Mar 12th, 2021

Unprofessional, Irresponsible and terrible customer service. I made a huge mistake and moved from Paychex to TAG because of the advertises they had on their certified payroll and compliance paper work, but after 3 months I had to cancel and go back to Paychex. All the reports I was getting from TAG were useless and I had to do them manually myself. certified payroll that I was paying for was not working and they were trying to fix it for 3 months. I was paying 3 times more than Paychex and no credit was issued at the end for the service that they couldn't provide.
beside all of that, after 3 months I still cannot get form 941 from them for our PPP loan. I was going to give this company another shot after I spoke to their manager and her promises for future improvements, but after I see how unprofessional they are and cannot even do a simple quarterly report, I would never do business with them again.

Accounts Receivable _{on Google}

Feb 15th, 2021

I'll start off by letting you know we ended up not utilizing TAG services due to compatibility issues (we use hourly minimums like hospitals and oilfields).
Having said that, TAG is an excellent service for anything HR related - times, PTO/vacation, 401k and other benefits. The employees are friendly and helpful, and will get you an answer even if it's not "their" department. Nicki was a tremendous help throughout the entire set up process and worked beyond the normal 8-5 hours. The dashboard (pictured) was SO helpful and professional and I loved the little touches they added- every time I logged in, there was a different greeting (Hello, Cris; Buenos Dias!, etc.).
We have a very small office (I'm the HR Manager, Safety Coordinator and AR Manager) - if this had worked out for us it would have saved me so much time and effort! I highly recommend TAG for your payroll and benefits!

Bob Brown _{on Google}

Oct 31st, 2020

We started with TAG Employer Services some months ago. This is an amazing company well head of the curve, digital in communication, but with expertise is every personnel area, and key people available for any issue by phone, zoom, email or whatever.
The money we have saved in legal expense alone is significant. They save you from running to lawyers over simple matters that lawyers make complicated. Impeccable record keeping. Each of our employee have their own password protected account to check on their personal payroll records as well as new policies automatically loaded into the program.
This is literally night and day from our last payroll company. My only wish is that we made the change earlier. We have peace of mind in an area where regulations change constantly. GREAT company.