Home Instead

( 47 Reviews)
Home Instead
3850 E Baseline Rd Suite 128
Mesa, AZ 85206

Hours of Operation

  • Thursday: 24 Hours
  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours
  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours

Chamber Rating

4.1 (47 reviews)
36
0
0
2
9

About

Home Instead is located at 3850 E Baseline Rd Suite 128 in Mesa, Arizona 85206. Home Instead can be contacted via phone at (480) 827-4343 for pricing, hours and directions.

Contact Info

  •   (480) 827-4343

Payment Methods

  • AMEX
  • MasterCard
  • Visa

QUESTIONS & ANSWERS

What is the phone number for Home Instead?

The phone number for Home Instead is: (480) 827-4343.


Where is Home Instead located?

Home Instead is located at 3850 E Baseline Rd Suite 128, Mesa, AZ 85206


What days are Home Instead open?

Home Instead is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours


How is Home Instead rated?

Home Instead has a 4.1 Star Rating from 47 reviewers.


Hours of Operation

  • Thursday: 24 Hours
  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours
  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours

Home Instead Reviews

Overall Rating

Overall Rating
( 47 Reviews)
36
0
0
2
9
Write A Review
Della williams
Oct 8th, 2021


Mike Borg
Sep 25th, 2021

In my opinion Home Instead which is now owned by Honor Technology, Inc. is very, very greedy with extremely poor business practices. My father needed care for two separate broken hips within a year. Each incident required care for about 1 month each. The bill for separate both care incidents was approximately $30,000 in total.
A few of their care givers were great but according to the caregivers themselves the turnover rate is very high as it is not a great place to work.
For the latest care period I had informed them on numerous occasions that my dad was better off this year which meant the care period schedule would need to be more flexible. To make a long story short, after a few weeks my father called up on a Friday and informed them that their services would no longer be required the following Monday. They said nothing at the time, except that they were happy he was feeling better. Subsequent to that, Home Instead pulled around $800 dollars from his bank account, for what the statement read was 6, 4 hour "Bill for full shift, Cancelled by Client", so 6, 4-hour shifts. When I called to complain that after spending 30,000 for care these charges for a service that wasn’t even provided were ridiculous, they basically said sorry your out of luck. When I asked to have a written explanation of their decision I was hung up on.
Bottom line, choose another provider or an individual from the sites that list them. If you must go with this company my advice would be to NOT schedule more than 2 days out, make sure you have a camera system on your property, and do not rely on their word for anything.


Mary Lipinsky
Apr 23rd, 2021

The goal was to live in their home forever. Home Instead made this goal possible for our parents. Management handled substitutes and last-minute changes as needed, caregivers provided assistance as well as companionship and conversation, and my siblings and I had peace of mind knowing that our parents were never alone. We will always be grateful to the caregivers and staff at Home Instead.


Benjamin Hubert
Apr 3rd, 2021

Has put CAREgiver in under qualified position, putting clients at risk.


Chris OK
Mar 14th, 2021

Severely unprofessional.


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Overall Rating

Overall Rating
( 47 Reviews)
36
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9
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