Taylor Waste Inc

Carina Strobel _{on Google}

Feb 7th, 2024

Ive had Taylor for the first two years we have lived in our home and just canceled today for various reasons. Multiple instances of poor customer service and bad communication between their team. I was tired of worrying about a late charge every 3 months since multiple times they failed to correctly put my card on auto pay. I would do it through their website, but that didnt work either. In the first year, they gave me a cracked can and it took almost a month and multiple phone calls for them to replace it. Which left me with mounds of trash. When I canceled, they didnt even ask me why or if I had any issues. To save yourself time and money, go with Patriot Disposal. Same price and way better customer service.

Wade Dykes _{on Google}

Feb 2nd, 2024

We forgot to put our bin out and called them to ask if we could put extra bags out. They said we can put up to 9 extra bags. I watched the driver get out on a cold morning and take care of it. They are the best thx !!

tom mccarty _{on Google}

Nov 19th, 2023

Very poor understanding of good customer service.

James & Elisa Galan _{on Google}

Oct 22nd, 2023

Alec serves our route in Prescott Valley. My kids can always hear his truck coming up the street and wait for him at the window. He honks the horn and they go crazy for it. He is always smiling ear to ear. He has helped pick up trash that has blown over or out of the bins and today gave my kids these awesome trash bins full of candy. Gold star customer service. Although service prices have gone up 25% over 4 years, I think I will continue to be a customer as long as they have workers like Alec.